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Priority Lexus Newport News
Newport News, VA
631 Reviews
At Priority Lexus Newport News, it’s our mission to provide the drivers of Newport News and all surrounding areas with prestigious, luxury vehicles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built. We are your premier Newport News dealer. Priority Lexus Newport News News serving Newport News, Williamsburg, York County, Hampton, and Poquoson.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 631 reviews
November 25, 2025
The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business ma The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business matters, but you also matter. More
by Silverlex25
Employees Worked With
November 19, 2025
Willingly to work with the customer. Have a nice selection of vehicle. Salesman were very nice and professional. Have a nice selection of vehicle. Salesman were very nice and professional. More
by Petoscowboys
November 18, 2025
Priority Lexus Newport News was the best dealership experience I’ve had. Sales and finance staff were professional and weren’t pushy. Was in and out quick and painlessly. experience I’ve had. Sales and finance staff were professional and weren’t pushy. Was in and out quick and painlessly. More
by xmfan7838
November 12, 2025
Very prompt and always do a great job with service. I love the video updates provided explaining service done. I love the video updates provided explaining service done. More
by nydeeva
Employees Worked With
November 04, 2025
Just a good dealership, both sales and service. Worth the drive of over 100 miles to get there. Worth the drive of over 100 miles to get there. More
by smtscottyt67
October 28, 2025
Corey came to my rescue! I was at my Lease end and I needed to turn my car in. With patience and understanding, Corey found a beautiful replacement for my Lexus ES 350! He is I was at my Lease end and I needed to turn my car in. With patience and understanding, Corey found a beautiful replacement for my Lexus ES 350! He is professional, and passionate about taking care of customers! It was truely a pleasure to work with him! More
by mahogany217
October 08, 2025
The technician was very professional & courteous. He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated wait time. Keep up the good work! More
by Claytonr2d
