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Priority Honda Roanoke

Roanoke, VA

4.6
1,386 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,386 Reviews of Priority Honda Roanoke

November 05, 2024

The service department is first rate. They always do the job right and get me in and out quickly. More

by jazellesnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Nov 07, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

November 05, 2024

Dropping off and collecting my car was very easy everything was quick efficient and a good experience! More

by BPBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Nov 07, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

November 05, 2024

Everyone was very friendly. But I didn't understand when I got my oil change. They are estimate what need done.a cBT transmission fluid drain. What's 186 but when I got home. I More

by MTRRY133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Nov 07, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We appreciate your business and this review. Please reach out if you would like to discuss further. Best Regards, Neal Young NealYoung@lithia.com

November 04, 2024

Well staffed and efficient. Good explanation on repairs. Completed repairs finished on time and as promised. More

by SBMURRAY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Nov 05, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

November 04, 2024

Had a great experience. Would choose Priority again. Dwayne helped me fit my car into my budget More

by CHIEFLEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne, Taylor Stump
Nov 05, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

November 04, 2024

John was absolutely amazing to work with - he made the process so easy and was up front about the price. He communicated with us regularly to keep us updated on when the car arrived. This was my son's fi More

by Franco456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, John Busher
Nov 05, 2024 -

Priority Honda Roanoke responded

Here at Priority Honda Roanoke, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

November 04, 2024

They were very easy to work with throughout the whole process. Highly recommend Priority Honda. More

by KURTP2016
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Ryan Pimlott, Easten Zenzen
Nov 05, 2024 -

Priority Honda Roanoke responded

Thank you so much for choosing Priority Honda Roanoke! Please let us know if we can be of any more assistance. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

November 04, 2024

The staff are professional, courteous and easy to work with - they do a great job! More

by CINDY91457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Nov 05, 2024 -

Priority Honda Roanoke responded

Thank you, Cindy, for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

November 04, 2024

I’m satisfied with their work and trust they do a good job. They’re working hard and possibly understaffed which is not unusual these days. But they strive to maintain quality. More

by Csblack1947
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Nov 05, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

November 03, 2024

Great service and great communication. Would always recommend and will definitely be back again. Appreciate everything. More

by chonnyixii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Nov 04, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

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