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Priority Honda Roanoke

Roanoke, VA

4.6
1,388 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,388 Reviews of Priority Honda Roanoke

November 07, 2024

Would not use my requested credit company Virginia Credit Union for which I had a loan pre approved for $60,000. He told me that Member One was a division of Virginia Credit Union. The dealership ran its loa More

by RODNEYKEISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Mohr, Lisa Wilson
Nov 14, 2024 -

Priority Honda Roanoke responded

Thank you for your review. We're sorry your visit didn't go as planned, Rodney, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

November 06, 2024

Very pleased with the service the service advisor kept me well informed as to the progress and how soon my car would be finished More

by LABONGARD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Nov 07, 2024 -

Priority Honda Roanoke responded

It's great to hear that you enjoyed the service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

November 06, 2024

The service was done very nicely and on time , service was great ! I enjoy my visits here for services on my vehicle every time More

by CHIAA.K.A.CHICHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Nov 07, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

November 05, 2024

The service department is first rate. They always do the job right and get me in and out quickly. More

by jazellesnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Nov 07, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

November 05, 2024

Dropping off and collecting my car was very easy everything was quick efficient and a good experience! More

by BPBENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Nov 07, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

November 05, 2024

Everyone was very friendly. But I didn't understand when I got my oil change. They are estimate what need done.a cBT transmission fluid drain. What's 186 but when I got home. I More

by MTRRY133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Nov 07, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We appreciate your business and this review. Please reach out if you would like to discuss further. Best Regards, Neal Young NealYoung@lithia.com

November 04, 2024

John was absolutely amazing to work with - he made the process so easy and was up front about the price. He communicated with us regularly to keep us updated on when the car arrived. This was my son's fi More

by Franco456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, John Busher
Nov 05, 2024 -

Priority Honda Roanoke responded

Here at Priority Honda Roanoke, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

November 04, 2024

Had a great experience. Would choose Priority again. Dwayne helped me fit my car into my budget More

by CHIEFLEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne, Taylor Stump
Nov 05, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

November 04, 2024

They were very easy to work with throughout the whole process. Highly recommend Priority Honda. More

by KURTP2016
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Ryan Pimlott, Easten Zenzen
Nov 05, 2024 -

Priority Honda Roanoke responded

Thank you so much for choosing Priority Honda Roanoke! Please let us know if we can be of any more assistance. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

November 04, 2024

Well staffed and efficient. Good explanation on repairs. Completed repairs finished on time and as promised. More

by SBMURRAY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Nov 05, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com