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Principle BMW of San Antonio
San Antonio, TX
1,358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,358 reviews
March 07, 2025
Superb dealership with excellent facilities, really friendly people that go out of their way to make the car buying experience a real pleasure. friendly people that go out of their way to make the car buying experience a real pleasure. More
by Happy customer
Employees Worked With
David Kullman - 5 stars, Robert Lopez, Kevin Fitzgerald, Ramone Williams
March 06, 2025
The staff was friendly, courteous, and very knowledgeable. We test drove and purchased a used vehicle. It was a very smooth transaction, as we paid cash. For whatever reason what should’ve be knowledgeable. We test drove and purchased a used vehicle. It was a very smooth transaction, as we paid cash. For whatever reason what should’ve been a 30 minute transaction turned into a 3 1/2 hour stay, as we waited for the vehicle to be detailed and for the fuel to be topped off. I did not see anyone else purchasing a car as it was an early Saturday morning. It seems like a newly purchased vehicle would be made a priority so that the customers could be on their merry way quickly. If not for this ridiculously long wait I would’ve rated the dealership five stars. More
by Greg
Employees Worked With
Kullman, David
March 06, 2025
We have felt with BMW for a long time. Service is great and the people you deal with are very good people to work with. The salesman that we have worked with Don Wilkinson is fantastic ! Service is great and the people you deal with are very good people to work with. The salesman that we have worked with Don Wilkinson is fantastic !! More
by thevisers
Employees Worked With
Don Wilkinson
March 03, 2025
Pete Hinkel provided fantastic support during our BMW purchase. We have purchased many vehicles over the years and our experience at Principle BMW was the best. We will definitely be sending family and f purchase. We have purchased many vehicles over the years and our experience at Principle BMW was the best. We will definitely be sending family and friends to Principle BMW! More
by hembree1
Employees Worked With
Pete Hinkel, Shashwat Devu
February 28, 2025
My service advisor is outstanding. Michael understands my needs, answers my questions honestly and provides an accurate estimate and accurate time line. I appreciate the opportunity to Michael understands my needs, answers my questions honestly and provides an accurate estimate and accurate time line. I appreciate the opportunity to work with a woman who understands a female’s needs. More
by Ljtafolla
Employees Worked With
Michael
February 26, 2025
Overall great experience , sales are very professional and helpful. Very happy with my new purchase with them. Will definitely recommend to anyone who’s considering doing business with them. and helpful. Very happy with my new purchase with them. Will definitely recommend to anyone who’s considering doing business with them. More
by zhouyangvictoria
Employees Worked With
Don Williams
February 25, 2025
I’ve been a customer of principal BMW of San Antonio for the last 14 years. I’m very satisfied with the quality and performance of the Vehicles I have purchased. The service department has always been accom the last 14 years. I’m very satisfied with the quality and performance of the Vehicles I have purchased. The service department has always been accommodating by offering a loaner vehicle while my car is being serviced. More
by jonwat3
Employees Worked With
Michal
