Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Princeton Chevrolet GMC
Princeton, IL
453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 16 service reviews
October 19, 2025
Last Oil change was disappointing. They left the coolant tank cap off. My son called me because it overheated. found cap off and little fluid left. Got it back home with just water. Go They left the coolant tank cap off. My son called me because it overheated. found cap off and little fluid left. Got it back home with just water. Got the correct anti-freeze and flushed and put net coolant in it. Also they changed the cabin filter and it got leaves in the blower motor. Didn't reset the oil change monitor and all of it was like $170 bucks. Have had better luck at Walmart. Should have taken it back but my son needed the car to get back to school. More
by stormy309
Employees Worked With
unknown
February 29, 2024
My car was picked up from my work and dropped off for a standard oil change. After it was dropped off, I went to retrieve my keys and noticed the touch screen radio was damaged and covered in oil prints fr standard oil change. After it was dropped off, I went to retrieve my keys and noticed the touch screen radio was damaged and covered in oil prints from the tech. After over a week, 2 trips back to the dealership, numerous calls, pictures, and emails, I was told I would have to cover the cost of the screen for repair. Needless to say, I didn't pay the cost, my radio is ruined, and I won't be taking my car to Princeton Chevy EVER again! I do not recommend this place since changing from Piehl Motors. The service manager Andrew is an absolute joke and tried to convince me that "his tech's" would never be able to damage something like that. Because they wore rubber gloves.... makes sense. Thanks Princeton Chevy, for nothing! More
by allyxmunderwood
Employees Worked With
Andrew
February 16, 2023
Sales Rep Chris was very helpful, friendly, informative, and fun! It was a delightful experience even though I went in for an oil change and left with a new vehicle. and fun! It was a delightful experience even though I went in for an oil change and left with a new vehicle. More
by Tammy
Employees Worked With
Christopher Safranek
November 28, 2022
Had a great experience purchasing my equinox a couple of months ago with help from Geno. The chips came in ! Got into service right away and service is also wonderful to deal with. The sales and service months ago with help from Geno. The chips came in ! Got into service right away and service is also wonderful to deal with. The sales and service are great people ! More
by Tapssmom2
Employees Worked With
Scott
