Princeton Audi Volkswagen - Service Center

Very Impressed After unsuccessfully trying a hard reset of my navigation system when i picked up the car, Dino went above and beyond to send me a replacement SD card After unsuccessfully trying a hard reset of my navigation system when i picked up the car, Dino went above and beyond to send me a replacement SD card for it after I discovered the car came with the wrong card. He was not obliged to send me one free of charge but wanted to ensure I was happy with the vehicle. This was particularly appreciated as I live several states away and would have had to pay my local dealer for the replacement card. I'm a big fan of Dino as a result and would be happy to have work done by him if i were in the area. More

Always treated like a valued customer Had my car in for a 20k check up. The staff is always very accommodating and friendly. All services were explained even though it was covered under Au Had my car in for a 20k check up. The staff is always very accommodating and friendly. All services were explained even though it was covered under Audi-Care. Even got a follow up call to make sure everything was completed as expected. I wouldn't bring my car anywhere else. More

Great Service Marco was amazing and very helpful in my situation. He picked up my car and brought it back from service. He was great in accommodating my needs. T Marco was amazing and very helpful in my situation. He picked up my car and brought it back from service. He was great in accommodating my needs. Thank You Marco More

Best Service Experience! Jeff and his staff couldn’t have been more helpful. I never thought servicing my car could be this easy. Both times I came in, Jeff was extremely pers Jeff and his staff couldn’t have been more helpful. I never thought servicing my car could be this easy. Both times I came in, Jeff was extremely personable and knowledgable. When my car was expediently finished, he went above and beyond to ensure that everything was taken care of. I could not have had more of a peace of mind driving away. I do not live close to Princeton, but will only be servicing my car there from now on. Any drive is worth the customer experience I encountered here! More

$225 to provide the radio code Not happy with that when I know that other service places do it for free. I will be going elsewhere in the future for all my needs. Not happy with that when I know that other service places do it for free. I will be going elsewhere in the future for all my needs. More

Great Service Marco was quite helpful and the service i got was faster than expected. I had some rim and paint job done there. Scheduling was easy. I definitely re Marco was quite helpful and the service i got was faster than expected. I had some rim and paint job done there. Scheduling was easy. I definitely recommend Audi Princeton Service. More

Friendly & Caring What impressed me first about this dealership was how many times I was asked 'How can I help you?' upon entering the service area. Everyone was very What impressed me first about this dealership was how many times I was asked 'How can I help you?' upon entering the service area. Everyone was very friendly and helpful, and its shows that they care about good service. I also visited the parts department while my car was getting its first service - they gave great advice and were equally friendly. While I was waiting at the parts window, every passing employee - there must have been at least four - checked with me to make sure I was being helped. This was my first visit and they made me a loyal customer - have been telling friend! More