Princeton Audi Volkswagen

Excessive document and etching fees scam buyers Purchase of a luxurious Audi is a significant investment and is likely very profitable to the dealership. So, why the excessive NON-NEGOTIABLE "docum Purchase of a luxurious Audi is a significant investment and is likely very profitable to the dealership. So, why the excessive NON-NEGOTIABLE "document fees" of $549 (most dealers are less than $400) and then, adding a REQUIRED $299 fee for an "etching." This etching service is positioned as "insurance" in the event that the vehicle is stolen. The etching is essentially a label attached to various parts of the car at minor cost to the dealer. The claim that this etching serves as "insurance" in the event that your vehicle is at best a questionable sales tactic to drive up profits given that most all vehicles are already insured through the owner's auto policy. This is a disgusting business policy and can range from and additional 5% to 8% of the purchase price on a used vehicle. STOP ABUSING THE CUSTOMERS' WHO ARE ALREADY SPENDING SIGNIFICANT MONEY ON A VEHICLE! More

Good over all experience. Very helpful staff.The stock Good over all experience. Very helpful staff. The stock horn on my 2019 Jetta is obnoxious.(it’s joke on the name of VW, but I guess dealership can Good over all experience. Very helpful staff. The stock horn on my 2019 Jetta is obnoxious.(it’s joke on the name of VW, but I guess dealership can’t do anything about it.just writing here in hope incase VW listening.) More

Oscar Matamoros’s helpfulness and understanding is key in sales. I appreciate his kind attitude, attention to detail, and not being overly pushy. Thanks Oscar! sales. I appreciate his kind attitude, attention to detail, and not being overly pushy. Thanks Oscar! More

Great Experience at Princeton VW w/Oscar! Buying a car can be stressful but everyone at Princeton VW was kind, thoughtful and they were all straight shooters. We had a very positive experience Buying a car can be stressful but everyone at Princeton VW was kind, thoughtful and they were all straight shooters. We had a very positive experience with Oscar Matamoros and the manager, Rich and found the pricing to be very competitive and the overall experience was quite positive. Oscar was great and we later learned the some friends of ours had also had a very positive experience working with him. He was able to answer all of our questions and in the days between making the deposit and completing the purchase, he communicated regularly and kept the process moving. Oscar is a serious "car guy" who loves Volkswagens. We are grateful for his professionalism and the excellent service we received. More

We had a such an easy experience purchasing a used car at VW Princeton. We worked with Oscar and he was knowledgeable, able to answer all our questions to make sure we were comfortable with the process, and VW Princeton. We worked with Oscar and he was knowledgeable, able to answer all our questions to make sure we were comfortable with the process, and made sure we had the best deal. We would definitely recommend Oscar and the dealer. More

Who knew buying a car could be a pleasant experience! Oscar was personable and helpful, with a no-nonsense, no pressure approach. He responded quickly to my questions and continues to offer help even aft Oscar was personable and helpful, with a no-nonsense, no pressure approach. He responded quickly to my questions and continues to offer help even after my purchase. I actually enjoyed the experience, and I think I got a fair deal. Thanks Oscar! More

Quick, easy and professional! I had an excellent experience with Larry Colleton last week. I traded in my audi S4 for a pre-owned 2018 car. I have been looking for this car for som I had an excellent experience with Larry Colleton last week. I traded in my audi S4 for a pre-owned 2018 car. I have been looking for this car for some time, waiting for the right color, mileage etc. After coming to see & test-drive the car, Larry made the process quick & painless; there was not a lot of back&forth, no games. Everything was straight-forward and professional without a lot of up-selling. I would highly recommend this dealership and Larry and would not hesitate to work with them again. More

Easy & Efficient I first reached out over the internet and Quickly received a response. I asked quite a few questions and Jade was Excellent on her responses and repl I first reached out over the internet and Quickly received a response. I asked quite a few questions and Jade was Excellent on her responses and reply time. In no time at all I was the dealership and Chris took it from there. There were no surprises and before you knew it I was in my new Audi. So smooth and comfortable and as mentioned no surprises. I would highly recommend this dealership. Thanks Jade & Chris for my new car! More

Nice place, work out your deal with Jade before coming in I cross shopped Princeton and Paul Miller and found Princeton to be a little more accommodating and offered me a slightly better deal. Jade Atkins (sa I cross shopped Princeton and Paul Miller and found Princeton to be a little more accommodating and offered me a slightly better deal. Jade Atkins (sales coordinator) did a great job at getting the price i wanted to pay then Ryan Mulcahy took it from there. The only real issue i had is that even with my 2:00 appointment it still took 4 hours for me to complete my transaction, a bit excessive. Detailer did a great job car looked awesome. Overall a good experience, just wish i didnt have to be there that long. More

Tremendous lease Excellent service as I have always received here in the 10 yrs I have lived here.and I look forward to the next 5 leases Excellent service as I have always received here in the 10 yrs I have lived here.and I look forward to the next 5 leases More