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Princeton Audi Volkswagen

Princeton, NJ

4.2
1,124 Reviews
Since 1998, Princeton Audi has been proud to serve the Central New Jersey area as well as North & South Jersey, Bucks, Montgomery and Philadelphia Counties and New York City Metropolitan areas. So when the time comes to shop, service or purchase parts for your automobile, call on Princeton Audi, your full service dealership. It all begins with a passion for the Audi Brand, However, it does not stop there. We thrive on the ability to share that passion for automobiles with our customers. Our no pressure, professional way of taking care of our clientele allows our attention to be directed to you, the customer. After all, the spotlight should be directed on you and your experience, not the transaction. Simply ask anyone with one of our fine Automobiles. Need more proof? Visit our recently newly dedicated and expansive Audi showroom and delivery facility. And when it comes time to service your vehicle, expect the same forthright and sincere care that you have come to expect from our group. Our brand new state-of-the-art service and parts facility compliments our dedication to serving you as well as your vehicle’s needs. Simply put, if you need something, don’t hesitate to ask anyone of our devoted staff. We invite you to visit our website for our latest inventory, service and parts updates. Most of all, don’t hesitate to contact us with any of your needs. Princeton Audi Proudly Serving: Princeton, Pennington, Hopewell, Freehold, East Windsor, West Windsor, Hamilton, Belle Mead, Somerville, NJ, Somerst, New Brunswick, Edison, Brdgewater, Hightstown, Somerset County, Mercer County, Bucks County, Central Jersey, , North Jersey, Philadelphia, PA, Newtown, Yardley, Trenton, Langhorne, Oxford Valley, Fairless Hills.
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1023 STATE ROAD

Princeton, NJ

08540

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Showing 1,124 reviews

February 17, 2020

Not a great service person to talk to. Rude. Doesn’t fully know what service is being done. Lastly, does not inform the client about the work being done and then tries to charge extra. Will not recommen More

by HS
Recommend Dealer
Yes
Employees Worked With
Derek Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Feb 18, 2020 -

Princeton Audi Volkswagen responded

I apologize for the poor customer service you received on your service visit. We strive to provide every customer with exceptional service. I would like to discuss this visit with you in more detail and resolve any concerns you may have. Please reach out to me directly at your earliest convenience at carlmesaros@audiprinceton.com or 609-423-2731. Thank you, Carl Mesaros, Service Manager Princeton Audi

February 13, 2020

Extremely Helpful Service by Zak Asad I had a great experience with Zak. I have bought a car from him years ago and went back to him again. He is very helpful and knowledgeable. More

by jwals53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Asad
Feb 13, 2020 -

Princeton Audi Volkswagen responded

It's great to hear that Zak provided you with a terrific experience. Thanks for all the compliments and for saying that Zak is very helpful and knowledgeable too.

February 12, 2020

Great experience with Oscar and the Princeton VW team Oscar and the VW team were a pleasure to work with. Their knowledge and expertise made for a hassle free and smooth experience. The process was quick More

by richie_roc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Feb 13, 2020 -

Princeton Audi Volkswagen responded

Thanks for telling us that Oscar and our team were a pleasure to work with. We're so glad to know that your experience was hassle free and smooth. Congrats on your new GLI and thanks for the excellent recommendation too!

February 11, 2020

Zak has been so helpful and was able to understand our needs, very welcoming and so knowledgeable ! We are really Very happy with our deal. More

by Richard Celine
Recommend Dealer
Yes
Employees Worked With
Matthew Rucko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Asad
Feb 12, 2020 -

Princeton Audi Volkswagen responded

Thanks for the nice review. It's great to hear that Zak was so helpful and you're happy with everything!

February 11, 2020

Oscar and VW if Princeton were great from start to finish. Will return for future purchases. Pricing was great and they coordinated the sale paperwork and financing seamlessly. More

by Johans430
Recommend Dealer
Yes
Employees Worked With
Sean Carter, Oscar Matamoros
Feb 12, 2020 -

Princeton Audi Volkswagen responded

Thanks for sharing your kind review. It's so nice to know that Oscar was great and we'll look forward to helping you again with any future needs.

February 11, 2020

I had a great experience working with Oscar and the rest of the staff at VW Princeton to get my new GTI. Great sales environment, Oscar took lots of time showing me a wide selection of vehicles and helping More

by Josh
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Feb 12, 2020 -

Princeton Audi Volkswagen responded

Thaks for sharing your kind remarks. It's great to hear that Oscar was so knowledgeable and fun to talk to. Thank for recommending him so highly too!

February 10, 2020

Audi Princeton. Excellent. I saw a car and price I liked for an A4, I made an appointment to test drive the car and met Rosalia! Very knowledgeable on Audi cars! The test drive More

by John S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Waldrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosalia Salam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Princeton Audi Volkswagen responded

It's great to know that Rosalia made sure your test drive was great and you had a no nonsense experience. Thanks for all the compliments too.

February 10, 2020

Zak is great! He makes the car buying experiencing so excellent! I have referred him to family and friends who have had similar experiences. Please see him if your going to VW! More

by Cevallos54
Recommend Dealer
Yes
Employees Worked With
Zak Asad
Feb 10, 2020 -

Princeton Audi Volkswagen responded

It's nice to hear that Zak is great and he made your car buying experience excellent. Thanks for referring Zak to others and we'll hope to see you again too.

February 09, 2020

A great team of professionals who care I had a tremendous experience working with Rosalia Salam as she helped me find the perfect car. Initially, I had completed entirely the purchase of on More

by dcraig.wbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosalia Salam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2020 -

Princeton Audi Volkswagen responded

We're so glad to know that Rosalia Salam was great and she helped you choose the right car for your needs. Thanks for the compliments for our team and we're very glad to hear that you received excellent customer service too. Thanks again.

February 05, 2020

Extremely Helpful Sales Service by Ryan Orsi Ryan O. was extremely courteous, knowledgeable and helpful as we were deciding on the car which was right for us. He went out of his way to drive one More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Princeton Audi Volkswagen responded

Thanks for sharing your kind review. We are very glad to know that Ryan was extremely courteous, knowledgeable and helpful, and he went above and beyond to make sure the new car you were considering would fit in your garage. Thanks and enjoy your lease!

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