Princeton Audi Volkswagen

Mike is a great guy and really tried to help but unfortunately Audi of Princeton was unwilling to accommodate a "simple" warranty billing procedure. After a week of back and forth over email and ph unfortunately Audi of Princeton was unwilling to accommodate a "simple" warranty billing procedure. After a week of back and forth over email and phone I decided to see if this experience was a result of the warranty company or Princeton Audi... I contacted a competing Audi service department and it was night and day. They were familiar w/ the process of direct billing the tax exempt warranty company and were willing to take the necessary steps to accommodate me. UPDATE: After posting this the GM reached out to me and attempted to remedy the situation. Great sign that he cares about customer service. Unfortunately they are still not able to solve the issue but they did try a work around. More

I was in the market for a new VW to take advantage of a special financing rate that expired soon. I did an Internet search for dealers within a 50 mile area that had the car I was looking for (2011 VW Eos) special financing rate that expired soon. I did an Internet search for dealers within a 50 mile area that had the car I was looking for (2011 VW Eos) at the best price and found Princeton VW. I spoke with Jackie in Sales via phone regarding my expectation to trade in a leased car and finance the new car. When I arrived at the office 2 hours later, the car I was interested in was prepped and waiting for me. Jackie was both very personable and professional. Jackie and the rest of the Sales team (Rob & Joe) made the entire transaction very pleasant (if you can believe that!). Princeton VW exceeded my expectations for price, knowledge and ease of purchase. More

Thanks to the overwhelming effort and patience of Natasha Mulligan I was able to get the car I wanted. I had been trying to locate a certain model and color and was already over my mileage. Feeling frustra Mulligan I was able to get the car I wanted. I had been trying to locate a certain model and color and was already over my mileage. Feeling frustrated I was about to give up on leasing a new Audi and because of her professionalism and perserverance I got everything I wanted. With much appreciation, Teresa More

My wife stopped off to look at the new Audi A4 Avant and was told about a used car that had just come off lease and was in great condition. I was not previously a fan of Audi but went to look at the car, w was told about a used car that had just come off lease and was in great condition. I was not previously a fan of Audi but went to look at the car, which I felt was in great condition and which I really liked. Ted Laplant took me through the whole car and test drive. He was very professional and low key-no pressure. I felt it was easy to negotiate a fair price with him, and we bought the car. I finished the actual purchase with Kerry who was also very professional and did a very thorough job presenting the car to me and doing the paperwork. Overall I am very satisfied with my experience at Princeton Audi. I have purchased many cars and this is one of the best experiences I have had doing so. More

I came back to see Jackie a year after I first looked at a new GTI. She has always been available, very informative and pleasant during my visits despite this delay. She was most helpful in completing the a new GTI. She has always been available, very informative and pleasant during my visits despite this delay. She was most helpful in completing the paperwork and teaching me the operation of the car. That was a very good purchase experience at Princeton VW. More

Jackie was attentive to my needs as far as speed and acuracy throughout the process. She was personable, action oriented, and customer focused. Jeff and Joe were personable as well and I didn't feel t acuracy throughout the process. She was personable, action oriented, and customer focused. Jeff and Joe were personable as well and I didn't feel taken advantage of or treated like just another sale in any way shape or form. Good job by all and I would definately reccomend Princeton VW to friends and family. More

We've been to this dealership before and were very pleased with the courteous service provided each time. They were knowledgeable and not pushy to just make a sale. Their financing department was a pleased with the courteous service provided each time. They were knowledgeable and not pushy to just make a sale. Their financing department was also most helpful. We hope to return in the future, when the new VW Passat is out. More

Just leased two cars for the second time with Princeton Audi. The sales team & managers are superb and friendly. Larry did a great job showing me around my new A4. It's nice to know that even in this e Audi. The sales team & managers are superb and friendly. Larry did a great job showing me around my new A4. It's nice to know that even in this economic downtime, business is still booming in Princeton. I have recommended both Princeton Audi and Princeton Volkswagen to my friends and family. Keep up the great work guys! More

After dealing with quite a few dealerships in the past, it was a refreshing experience to deal with Princeton Audi. I had some issues with a previous car in the past which drew me away from that manufactur it was a refreshing experience to deal with Princeton Audi. I had some issues with a previous car in the past which drew me away from that manufacturer for a while. However, Scott and his team did a great job at winning me back and so far has been nothing but a great experience. More