Princeton Audi Volkswagen

Everyone at Princeton Volkswagen was very friendly and helpful throughout the process of purchasing the Volkswagen Eos. Jacqueline was courteous and available to always answer any question or problem I ha helpful throughout the process of purchasing the Volkswagen Eos. Jacqueline was courteous and available to always answer any question or problem I had. More

This is my second Audi purchase from Princeton Audi, both from Enrico Deluca. Enrico and all staff were very friendly and helpful. Enrico is straightforward which makes the process much easier and enjoyable from Enrico Deluca. Enrico and all staff were very friendly and helpful. Enrico is straightforward which makes the process much easier and enjoyable. Would definitely buy from again. More

Al was very reasonable and friendly; told awesome stories; Negotiated very fairly (I do realize that people sell automobiles as a business, and as such there needs to be profit. But many places have stories; Negotiated very fairly (I do realize that people sell automobiles as a business, and as such there needs to be profit. But many places have been unreasonable in their demands/prices. Al and his sales manager were fair the whole way through... and while I admit that I didn't get the absolute best price in the world, I walked away without feeling at anytime that I was cheated or ripped off...and at the end, that's what will make a customer feel like coming back again. And in all honesty I would strongly encourage my friends and colleagues to buy from Princeton Audi). The other thing I will add. I have been looking for a car for awhile now. And I have gone to Princeton Audi previously to look at cars. While I did not buy at that time, it wasn't because of the staff or pricing. It was simply a decision to hold off on a major purchase till I was a little more comfortable. But during that same initial period, I had checked out a few other dealerships to compare prices. And everyone of those times, I left feeling violated, cheated, and harassed. In particular, not one of those other dealerships provided a single piece of useful information. If I asked about a particular car, they would tell me about a car I did not want. If I gave specific criteria, they showed or talked about anything but the criteria i asked for. On more than one occasion, I sent an email asking if they had a car with specific criteria and if so what was the list price. (Some of the cars were CPO and I had asked questions regarding what equipment was installed in the car). And I would add at the bottom of the email that if they had that vehicle and could answer my questions, to please do so by email. 90% of the time, they would call me instead (when i was at work which was not an appropriate time to call me, again something I had indicated in my initial email). Every dealership I had contacted, instead of reading my email and actually answering the question I posed, has sat there and disregarded my questions and gave me answers to questions I did not ask and tried to get me to come in and visit. It's almost as if no one had bothered to read my email in the first place, not to mention that purpose of having the internet sales division is to answer those questions to the people who have little time to waste by coming to buy a car without knowing which exact car they want. However I want to reiterate this fact... PRINCETON AUDI WAS NOTHING LIKE THAT EXPERIENCE. They did everything to answer my questions, to tell what I needed to know and generally made the experience of buying a car one that I can deal with. The other dealerships, specifically the Audi of Bernardsville, YBH Audi-VW, and Audi VW of Newton were intrusive, completely unhelpful, and never once gave me the information I had requested. So that is why I gave Princeton AUDI the rating I did. More

Sales person was very informative, was able to answer all of my questions, and was not pushy or trying to have me buy something I didn't want. He took a lot to time to find and ultimately change/order a car of my questions, and was not pushy or trying to have me buy something I didn't want. He took a lot to time to find and ultimately change/order a car in the color with the options that I wanted. Financing person was very professional and efficient. My only experience that was less than stellar was with the used car (trade in) individual. I felt that he was condescending and did not feel that he was completely forthcoming with how he derived the value for my trade. More

Great communication and service. This was a painless experience from beginning to end. Would highly recommend this dealership and team to friends and family members. experience from beginning to end. Would highly recommend this dealership and team to friends and family members. More

John is the sweetest most caring salesman I have ever had the pleasure to deal with. He was knowledgable and always willing to answer any questions we have. the pleasure to deal with. He was knowledgable and always willing to answer any questions we have. More

The experience I had at Princeton VW was a tremendous one. From the beginning, I was not pressured into anything, I took my old car in to get appraised, I got a very good trade in value and then test d one. From the beginning, I was not pressured into anything, I took my old car in to get appraised, I got a very good trade in value and then test drove a couple cars. I was explained the differences about them and then was shown finance numbers. I was happy with the numbers, I gave a detailed description of what I wanted and Princeton VW was able to find it with in a couple days. The transaction was great. Thanks. More

I still think my Audi experience was one of the best that I have ever known. Riding "The Beast" at Cincinnati's King's Island was cool, but this was better. I have not been on a cruise in the Bahamas yet, I have ever known. Riding "The Beast" at Cincinnati's King's Island was cool, but this was better. I have not been on a cruise in the Bahamas yet, though. More

Overall we had a negative experience with Princeton Audi. We found our sales rep to be nice and knowledgeable at first, but once the sale of the car was finalized, he was very rude and difficult to deal wit We found our sales rep to be nice and knowledgeable at first, but once the sale of the car was finalized, he was very rude and difficult to deal with. Although we love our new Audi Q5, we will not recommend this dealer. More

I enjoyed working with Princeton Audi Team members. They are very friendly and helpful. I will strongly recommend the dealership to my family and friends. I like my Q5, it is a great car. are very friendly and helpful. I will strongly recommend the dealership to my family and friends. I like my Q5, it is a great car. More