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Princeton Audi Volkswagen
Princeton, NJ
1,124 Reviews
Since 1998, Princeton Audi has been proud to serve the Central New Jersey area as well as North & South Jersey, Bucks, Montgomery and Philadelphia Counties and New York City Metropolitan areas. So when the time comes to shop, service or purchase parts for your automobile, call on Princeton Audi, your full service dealership.
It all begins with a passion for the Audi Brand, However, it does not stop there. We thrive on the ability to share that passion for automobiles with our customers. Our no pressure, professional way of taking care of our clientele allows our attention to be directed to you, the customer. After all, the spotlight should be directed on you and your experience, not the transaction. Simply ask anyone with one of our fine Automobiles. Need more proof? Visit our recently newly dedicated and expansive Audi showroom and delivery facility.
And when it comes time to service your vehicle, expect the same forthright and sincere care that you have come to expect from our group. Our brand new state-of-the-art service and parts facility compliments our dedication to serving you as well as your vehicle’s needs. Simply put, if you need something, don’t hesitate to ask anyone of our devoted staff.
We invite you to visit our website for our latest inventory, service and parts updates. Most of all, don’t hesitate to contact us with any of your needs.
Princeton Audi Proudly Serving: Princeton, Pennington, Hopewell, Freehold, East Windsor, West Windsor, Hamilton, Belle Mead, Somerville, NJ, Somerst, New Brunswick, Edison, Brdgewater, Hightstown, Somerset County, Mercer County, Bucks County, Central Jersey, , North Jersey, Philadelphia, PA, Newtown, Yardley, Trenton, Langhorne, Oxford Valley, Fairless Hills.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,124 reviews
November 02, 2024
I have been a long time client of Princeton Audi and will never come back. My SQ5 was brought in for service after experiencing an auto stop/start malfunction reading on the main dash. Technicians indicated never come back. My SQ5 was brought in for service after experiencing an auto stop/start malfunction reading on the main dash. Technicians indicated that the entire thermostat and water pump system needed replacement and proceeded to charge over $3500. After doing my own research I discovered the total cost of parts and labor (incl taxes) should not exceed $1800. When I brought this to their attention they proceeded to tell me 'too bad. you already agreed to the $3500'. When you do a cursory analysis of the amount they overcharged me on the parts alone it was roughly 2x vs the retail price of the part. 5x vs the wholesale price. This is a fraudulent price gouging operation and should be investigated by the authorities. More
by Jim
Employees Worked With
Other Employees :
Thomas Henry
August 19, 2024
Thanks Greg Buying a car has never been less stressful. We appreciate your "everybody wins" sales ethic and wish you the best in the future. David and Linda de Wit We appreciate your "everybody wins" sales ethic and wish you the best in the future. David and Linda de Wit More
by opadouwe
Employees Worked With
June 16, 2024
I want to thank Princeton VW Service for its diagnostic video, which showed how easy 2 DIY repairs would be. But Princeton VW Service made too many excuses wrt doing it themselves:: -- Day 01: Pr VW: video, which showed how easy 2 DIY repairs would be. But Princeton VW Service made too many excuses wrt doing it themselves:: -- Day 01: Pr VW: we can't get the parts, [Wrong. Video and annotated price list said parts are available for 2 repairs, I asked them to go ahead -- Day 11: Pr VW: The parts seem to have been ordered, -- Day 11: Pr VW: (later) They were not ordered, -- Day 11: Pr VW: (even later) You have to prepay before we can order them. [I asked them to prepare a repair estimate and I'll approve it -- Day 13: Pr VW: We don't have anything for you. So I Fixed one problem myself, drove to Hamilton VW and ordered a part. Compare Hamilton VW Service: -- Day +2: Ham VW: your part is here. More
by garymkuhn
Employees Worked With
Sean Shannon
June 13, 2024
I called to service department and asked about changing the oil. The person on the other end agreed if I could bring my car within 15 min. I did. The person, who took my key, knew I was waiting on their pr the oil. The person on the other end agreed if I could bring my car within 15 min. I did. The person, who took my key, knew I was waiting on their premises. After 2 hours of waiting, I decided to go to the service representative and ask. Derek Smith was rude, uncaring, a person without empathy and nice manners. first, he said his name was Shoan S. He promised to expedite my car wash (free after any service) . He returned my car in 10 min, saying the car was 1st in the lane. I kind of kidding, declared, I can bring my car for a wash tomorrow. The service agent became rude, and another agent, a female, was helping him, repeating I didn't have an appointment. A Service Manager came in, I used to be impressed by his willingness to help customers....but he didn't interact and let Derek be rude and raise his voice, and don't care about keeping a customer, who resides 1/4 mile near his Dealership. More
by tatiana.hanz
Employees Worked With
November 27, 2023
Just went into VW to look into leasing a new ID. 4 and Krishna was amazing help. He went through every detail of the new car and even let us test drive his own ID.4! We worked on a deal that worked b 4 and Krishna was amazing help. He went through every detail of the new car and even let us test drive his own ID.4! We worked on a deal that worked best for us and we’re happy to be new owners of this awesome vehicle. Thanks Krishna and team! More
by primaveraaj
Employees Worked With
Krishna Nemani
August 30, 2023
Gregg is an excellent salesman who went above and beyond to make it a very easy transition returning a lease Audi and going through the steps to lease another Audi. This is our second lease with Gregg and w to make it a very easy transition returning a lease Audi and going through the steps to lease another Audi. This is our second lease with Gregg and we couldn’t be happier to deal with a salesman who has your interest at heart with kindness and professionalism to do his best to meet your needs and budget. It's a pleasure working with him. Diane & Jeff Denenberg. More
by Diane Denenberg
Employees Worked With
August 11, 2023
For more then 5 straight mornings, since 8/5/23, I have been calling/voice messaging the Princeton Audi Service office. Nice Ladies, but I need action in addition to polite answering service. T Edmundson been calling/voice messaging the Princeton Audi Service office. Nice Ladies, but I need action in addition to polite answering service. T Edmundson is so difficult to work with. But at this point, Mgmt needs to step in. I had a comprehensive diagnostic done April 2023. I need a copy of the diagnostic report for insurance and shipping over-seas. I need this report. Could someone please respond!!! More
by sanchbm
July 12, 2023
I’ve been going to this dealership for years. Overall very good. It seems like they are. A bit understaffed and I’ve experienced communication issues with the service department. Overall very good. It seems like they are. A bit understaffed and I’ve experienced communication issues with the service department. More
by plevy230
