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Prince Frederick CDJR

Prince Frederick, MD

4.5
112 Reviews
Call Dealership (410) 535-1200

265 Solomons Island Road

Prince Frederick, MD

20678

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112 Reviews of Prince Frederick CDJR

March 31, 2025

I've been buying from the CDJR dealer in Prince Frederick since 1996. First Ralphs, now PFCDJR at its more recent location. I've always had good luck with service and have gotten fair and good deals on trade More

by tcassavaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer, Dicky
Report | Print
Mar 31, 2025 -

Prince Frederick CDJR responded

Thank you for your long-standing support and trust in Prince Frederick Chrysler Jeep Dodge RAM! We're delighted to hear about your positive experiences with both our service and deals over the years. We look forward to continuing to serve you well into the future!

March 15, 2025

We brought our vehicle in for service they listened to our concerns diagnosed and fixed our problem. They did it in a very timely manner. More

by jksvoboda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Service , Shelly Wagstaff
Report | Print
Mar 16, 2025 -

Prince Frederick CDJR responded

We're glad to hear that the service team at Prince Frederick Chrysler Jeep Dodge RAM addressed your concerns and resolved the issue promptly. Thank you for sharing your experience with us!

February 27, 2025

Our experience at the dealership was pleasant. The employees very helpful and knowledgeable. Especially the young man that helped us buy our vehicle. More

by ggarza0717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
Report | Print
Feb 28, 2025 -

Prince Frederick CDJR responded

We're delighted to hear that your experience at Prince Frederick Chrysler Jeep Dodge RAM was pleasant and that our team, especially the young man who assisted you, provided helpful and knowledgeable service. Thank you for choosing us!

February 10, 2025

Service dept could not correct the death wobble in my jeep in for the 2nd time More

by Chesapeakefloral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer minson
Report | Print
Feb 12, 2025 -

Prince Frederick CDJR responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and are sorry we missed the mark. If you are willing, we would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out. Thank you, Management Team at Prince Frederick CDJR - (410) 535-1200

February 03, 2025

Nice people, price was good, I got what I asked for, good communications, I would recommend More

by captdawson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
Report | Print
Feb 04, 2025 -

Prince Frederick CDJR responded

Your recommendation means a lot to us! Thank you for choosing Prince Frederick Chrysler Jeep Dodge RAM and for sharing your experience. Safe travels!

January 27, 2025

Prince Frederick Dodge has a great service department. They are very professional and can always squeeze me in. More

by gregory2078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 28, 2025 -

Prince Frederick CDJR responded

We're delighted to hear that our service department at Prince Frederick Chrysler Jeep Dodge RAM has been accommodating and professional for you. Thank you for your kind words, and we look forward to assisting with any future needs!

January 16, 2025

Not impressed with my used vehicle purchase. I do not feel like the inspections were done to the fullest extent. Pretty sure the oil was never changed before they sold it to me. More

by jkcole2836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 21, 2025 -

Prince Frederick CDJR responded

Thank you for sharing your feedback. It's concerning to hear about the issues with your vehicle's inspection and oil change, as we strive to ensure every car is thoroughly checked before sale. We would like the opportunity to address this matter further, so please feel free to reach out at your convenience. Thank you, Management Team at Prince Frederick CDJR - (410) 535-1200

November 22, 2024

Never any issues when working the service department. Very customer focused and thorough when checking the car out. More

by lrvicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
Report | Print
Nov 25, 2024 -

Prince Frederick CDJR responded

Thank you for highlighting the excellent service experience at Prince Frederick Chrysler Jeep Dodge RAM! We're glad to know our team is thorough and customer-focused. We appreciate your support!

November 07, 2024

Very. Curious. Quick turn around Time was able to set time where n I needed it More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
Report | Print
Nov 07, 2024 -

Prince Frederick CDJR responded

Barry, thank you for reviewing Prince Frederick Chrysler Jeep Dodge RAM!

November 05, 2024

Great atmosphere and great customer service. Brad answered all my questions. He was extremely patient and polite. More

by liabastos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Allen and Camiryn
Report | Print
Nov 05, 2024 -

Prince Frederick CDJR responded

We're delighted to hear that Brad provided excellent service and created a great atmosphere for you at Prince Frederick Chrysler Jeep Dodge RAM. Thank you for sharing your experience with us!

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