Price Toyota
New Castle, DE
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269 Reviews of Price Toyota
Sienna 2014 Oscar is a superb salesman. Caring and helps in all areas. Spends as much time as you desire to answer all your questions the entire time it takes to Oscar is a superb salesman. Caring and helps in all areas. Spends as much time as you desire to answer all your questions the entire time it takes to make a decision. Even after the sale he is at your beckon call to aid in any other way he can. More
Shady Used Car Dealer I had been emailing Jay Brown about a 2000 Mercedes-Benz C230 Sport AS-IS condition, it was listed at $4772, offered $3500 sight unseen, they came dow I had been emailing Jay Brown about a 2000 Mercedes-Benz C230 Sport AS-IS condition, it was listed at $4772, offered $3500 sight unseen, they came down to $3900, finally went in to see it, worked with Jay, pointed out it needed tires, had a leak around the oil filter cap, after it ran for awhile you could smell something burning from the engine, I pointed that out and Jay never responded, I also asked about maintenance records, he said look at the carfax it is full of records, it had two, one back to 2007, also, I mentioned it needed tires, again no response, and I asked about the brake pads/rotors, all I got was this is not the car for you. Jay kept telling me it's not the car for me, he said someone will come in and buy it for $3900, so being I have knowledge about Mercedes they did not like that, they were willing to sell it to someone who just wanted a Mercedes and did not care about the issues with the car, it is a buyer beware sale. Honesty is not something they provide. I eventually had the chance to talk to the used car manager, I think his name was Ernie, could be wrong, Finally found out they had $2903 in the car, trying to make $1000, asked them what they did and they said a safety inspection and a detail, I think a blind man detailed it as the inside was dirty. After I told them that they said I don't need to buy a car here and good bye. So in all, I have knowledge, pointed out the car was overpriced and had issues, they just want to sell it to some schmuck who would buy it as-is ans say bye, not honest at all and unprofessional. Jay and the used car mgr were making snod remarks as I stood there, like "You pay too much for cars". just unprofessional. Stay away! More
I wanted to add to my first review about Jonathan Comfort. He was a great sale man! I did not feel any pressure at all. He was a really nice guy who followed through on his word. I had a great exp Comfort. He was a great sale man! I did not feel any pressure at all. He was a really nice guy who followed through on his word. I had a great experience buying at Price and I will return. Thank you. More
Oscar always is professional, courteous and fair. He's the reason we keep coming back. I like that I can tell him exactly what I want to pay, the dealer stills makes money, and I drive off happy. He's the reason we keep coming back. I like that I can tell him exactly what I want to pay, the dealer stills makes money, and I drive off happy. More
We purchased a 2013 Toyota sienna mini van last year on February 14th and it is the best vehicle I have ever owned in the 50 plus years I have been driving. This is my first vehicle outside the so called " February 14th and it is the best vehicle I have ever owned in the 50 plus years I have been driving. This is my first vehicle outside the so called "Detroit big three". I took the vehicle in for service and was overwhelmed with the pleasant service I received. We came back to the same dealership and Shawn, the sales person to purchase another vehicle for my wife. At her work everyone was asking and bragging about what they received for Valentine's day. When someone asked my wife what she got for Valentine's, she stated that she got a Rav4, at this point the co-workers stopped bragging. I have recommended Price Toyota to many people, hope some of them have come in for a vehicle. Barry & Selena Nickle More
Elaine was our sales rep. She was professional, knowledgeable and friendly. We received her full attention while we were there. She made sure the cars were ready for test driving without a long wai knowledgeable and friendly. We received her full attention while we were there. She made sure the cars were ready for test driving without a long wait. She explained the new features in detail while test driving the cars. Before we drove our new car away, she helped pair our cell phones and download the address book from phone to car. Most importantly, we were given a fair price over the initial phone call. We received quotes from multiple sources and knew a good deal when we saw it. We purchased the car without going into haggling or guessing games. Richie, the Business Manager processed the purchasing paper and explained all the numbers in detail and easy to understand manner. When we mentioned the $100 internet instant rebate, he took that off the purchasing price right away. He also emphasized the importance of the ExtraCare insurance. Steve in the Parts Department went through all the optional accessories but did not put pressure on us. We requested HomeLink and Steve quoted a fair price with additional 10% off when we asked for the parts sale in advance. We purchased our last car with Price Toyota in 2005 and were very satisfied with the experience. We have been very satisfied with the Service Department as well. We have had good experiences with every touch point in Service. All the service advisers we encountered were helpful - Noel particularly stood out. We did shop around this time and would give Price Toyota an A rating (we would give other dealerships a C rating). More
Oscar was kind enough to let us take a Sienna home overnight to test drive, which helped our family of six get some quality time with the van. He also was sure to quote us a lease price inclusive if overnight to test drive, which helped our family of six get some quality time with the van. He also was sure to quote us a lease price inclusive if everything so there were no surprises when we went through the paperwork. Very much appreciated being treated with honesty rather than being "sold." More
Long time customer of Price Toyota. Have a good Long time customer of Price Toyota. Have a good relationship with many there and they take good care of me and my family. The product is very good, Long time customer of Price Toyota. Have a good relationship with many there and they take good care of me and my family. The product is very good, but the people are better. I always enjoy my visits to the dealership. More