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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,303 Reviews

1,303 Reviews of Price LeBlanc Lexus - Service Center

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October 18, 2024

Always professional. and do a great job. Waiting area clean and a pleasant safe place. More

by preciousthomaswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such kind feedback, preciousthomaswilliams. We are thrilled to hear that you had a positive experience at Price LeBlanc Lexus. Our team strives to provide excellent service in a clean and welcoming environment. We look forward to serving you again in the future.

October 18, 2024

Good service and kind workers. OUTSTANDING. kindness is always a factor when business is involved. More

by cambriceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, cambriceb. It's great to hear that you received good service from our kind workers. Kindness is indeed an important aspect of our business, and we strive to provide outstanding customer service to all of our clients. We appreciate your feedback and look forward to serving you again in the future.

October 17, 2024

Missy is always a pleasure to work with. Very friendly and efficient service. Highly recommend this service department! More

by SHANA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Missy and our service department. We are delighted to hear that you had a pleasant interaction and we appreciate your recommendation.

October 16, 2024

I have a great experience not just service counselor but all staffs . Waiting area is relaxed which makes time go by fast. More

by BKNGUYEN1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, BKNGUYEN1963. We are delighted to hear that you found our staff to be helpful and that you enjoyed our relaxed waiting area. We appreciate your feedback and look forward to serving you again in the future.

October 16, 2024

Very efficient and friendly. Facility was nice and clean Pick up was a breeze! Great service!!! More

by liliclark9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, liliclark9! We are thrilled to hear that you found our team efficient and friendly, our facility clean and nice, and that your pick up was a breeze. We appreciate your kind words and look forward to serving you again in the future.

October 15, 2024

We brought our 2023 NX 350 for a recall, the mirrors wasn't working, had to get a new cell phone because my phone was no longer compatible, need to update the settings. More

by MIGODIDIT@COX.BET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Oct 15, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing your 2023 NX 350 to us for the recall. We apologize for any inconvenience you experienced with the mirrors and phone compatibility. Our service team works hard to provide excellent customer service, and we're sorry that didn't reflect. We appreciate your feedback and will address the issue accordingly. If you have any questions or would like to further elaborate on your experience, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

October 15, 2024

Provides loaner vehicle. Courteous staff. Efficient service department. Staff keeps me posted on progress and costs. More

by SESHEETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department. We are delighted to hear that our staff provided you with excellent service and kept you informed throughout the process. It was a pleasure serving you, and we look forward to assisting you again in the future.

October 14, 2024

Great Service and not a lot of waiting and Abby was Great too. Will recommend More

by phamp504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey Sales 5 starts
Oct 15, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience with our service team, especially with Abby. We appreciate your recommendation and look forward to serving you again in the future.

October 13, 2024

The service department is very well organized and the technicians are always attentive to the needs of the customers. More

by valdore1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 14, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department. We are glad to hear that our team was able to provide you with excellent service. We appreciate your feedback and look forward to serving you again in the future.

October 12, 2024

The Price LeBlanc dealership exceeds expectations by providing outstanding customer service. They truly value my business as a happy owner of a Lexus. More

by ginalegendre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our dealership, Gina! We are thrilled to hear that you are happy with the customer service you received and that you are enjoying your Lexus. We strive to provide exceptional service to all of our customers and we are grateful for your feedback.

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