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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,298 Reviews
Call Service Center (225) 267-9477

1,298 Reviews of Price LeBlanc Lexus - Service Center

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November 01, 2024

Unfortunately, when they washed the car, they didn’t vacuum the mats. Nothing in the interior was touched. More

by ddrm70115
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We apologize for the oversight and will address this issue with our team. Your feedback is valuable to us as we strive to improve our services. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. Feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com, to elaborate more on your experience.

October 31, 2024

Simply amazing service experience! Sarah is a true professional. I highly recommend her and Price Leblanc Lexus More

by jyoung112255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation! We are glad that you had an amazing service experience with Sarah at Price LeBlanc Lexus. We strive to provide top-notch service to all of our customers, and we are happy that Sarah exemplified professionalism during your visit. Thank you for choosing Price LeBlanc Lexus for your automotive needs.

October 31, 2024

Awesome service, on time is what I like! Workers are very professional. Enjoy eating all the goodies too! More

by MSDININO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with our service team! It's great to hear that you found our workers professional and enjoyed the snacks we provided. We appreciate your feedback and are excited to serve you again.

October 31, 2024

Visits to car dealerships are usually dreadful. However, we love our visits to Price Leblanc and this is where we want to continue purchasing and servicing our cars! More

by kimlacour1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Kim! We are happy to hear that you enjoy your visits to Price LeBlanc Lexus and that you trust us with your car purchasing and servicing needs. We look forward to continuing to provide you with exceptional service in the future.

October 30, 2024

After my car was serviced, three clips were missing from the engine cover. When I bought the car, I was told that I didn't need to go to California to register it, but my information was mailed to a place 3 More

by lygdf316828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Paddie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin is the worst salesman
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Oct 31, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We are sorry to hear about the issues you experienced after your service appointment. We apologize for any inconvenience this may have caused you. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. Feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

October 30, 2024

Professional, curtiuou, and reliable service. Treat customers with respect. Always know getting best job possible. Recommend to everyone. More

by mmatherne53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review! We are pleased to hear that you had a great experience with our team at Price LeBlanc Lexus. Customer satisfaction is our top priority, and we are glad that you felt respected and received reliable service. We truly appreciate your recommendation and look forward to serving you again in the future.

October 29, 2024

Great service and used their shuttle service which was perfect. Ate a bar and drank a soft drink while waiting! More

by fcedotal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our shuttle service and amenities. We're glad to hear that you enjoyed your time with us.

October 29, 2024

I bought my first Lexus in New Orleans probably about 40 years ago. I’ve had Lexus ever since love the service and the loaner car which makes a big difference when you are working. More

by SP69613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Price LeBlanc Lexus responded

Thank you for being a loyal customer for over 40 years and for taking the time to share your positive experience with us. We are thrilled to hear that you love our service and loaner car offerings. We truly appreciate your continued support and look forward to serving you for many more years to come.

October 29, 2024

Everyone is very professional. The wait time was amazing and the detail on my Lexus was perfect More

by CAZES.KRISTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Kristi. We are delighted to hear that you found our team to be professional and that you were pleased with the wait time and detailing of your Lexus. We noticed you rated us three stars. If this wasn't a mistake, please contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com. We appreciate your feedback and look forward to serving you again in the future.

October 28, 2024

Good morning new friends and staff,I’m so happy and pleased with my Copper Crest SUV that I found the perfect name for her its Electra. I thank all of you guys from the bottom of my heart. Shou More

by sandrabellbriggs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Sandra! We are pleased to hear you are enjoying your Copper Crest SUV, now known as Electra. We will surely pass along your appreciation to Trey, Kim, and Brandon. We are grateful for the opportunity to assist you!

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