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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,298 Reviews
Call Service Center (225) 267-9477

1,298 Reviews of Price LeBlanc Lexus - Service Center

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November 11, 2024

Awesome service as usual. I even received a refund on my battery purchase due to a warranty. More

by BMARKSNURSESRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave a review, BMARKSNURSESRUS! We are so happy to hear that you had an awesome experience with our service team and that you were able to receive a refund on your battery purchase. We appreciate your business and look forward to serving you again.

November 11, 2024

My tire Pressure indicator light was on when I dropped my car off, but it wasn’t on my invoice when I paid for my services. There was no estimate given for my tire pressure light indicator. More

by kelvintaylor87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Kelvin. We appreciate your feedback and will make sure to address this issue with our service team. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 11, 2024

As a loyal Lexus RX owner for over 20-yrs, this is the first time I've had any service issue. Approximately 3-weeks ago I notified the dealership my RX-350 (11 months old, with 13K mileage) has an incessa More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, Paul. We apologize for the inconvenience you have experienced with your Lexus RX-350 and the ongoing brake squealing issue. Your loyalty as a long-time Lexus owner is greatly appreciated, and we are committed to resolving this matter promptly. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 10, 2024

The service was prompt and efficient. Thank you very much. we will return for the next maintenance service. More

by chris@halbutts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a positive review, Chris! It's great to hear that you were satisfied with the prompt and efficient service you received. We look forward to seeing you again for your next maintenance service.

November 10, 2024

I drive the distance to get the excellent maintenance service each trip. The service advisor is fantastic. More

by marvawilson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Marva! We are delighted to hear that you find our maintenance service excellent and that our service advisor has been fantastic. We appreciate your loyalty and look forward to serving you again in the future.

November 09, 2024

I was very pleased with the fast and courteous service. Thank you very much. Ken More

by hykenreichelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Ken. It's so great to hear that you were pleased with the fast and courteous service you received at Price LeBlanc Lexus. We appreciate your feedback and hope to see you again soon.

November 09, 2024

The service was great didn't have to wait long. Everyone was friendly and kind. More

by ANIYAH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Aniyah7. We are thrilled to hear that you had a great service visit and that our team was friendly and kind. We appreciate your feedback and look forward to serving you again in the future.

November 09, 2024

Disappointed service rep did not review findings after service appointment. Only gave me receipts and took my payment. More

by rblsu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused. We will address this issue with our service team to ensure better communication in the future. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 09, 2024

Service personnel were very helpful and courteous. The service department informed me of their findings quickly and there was no pressure to pay for service I didn’t want. More

by Ricky R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, Ricky. We are pleased to hear that our service personnel provided you with helpful and courteous assistance. We strive to ensure that our customers are informed and comfortable throughout their service visits. We noticed that you rated us four stars, if this was not an accident and you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 08, 2024

Abby Gallo was great as a Salesperson! Courteous, efficient and informative. This Lexus Dealership is top notch! More

by staceyiris13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Gallo
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Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with Abby at Price LeBlanc Lexus! We are delighted to hear that she provided you with excellent service and that you found our dealership to be top-notch. We appreciate your feedback and hope to see you again in the future.

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