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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,306 Reviews

1,306 Reviews of Price LeBlanc Lexus - Service Center

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August 12, 2024

Very busy place. Didn't have fluid (gear oil) in stock for service needed. Offered to bring my own oil and was told they could not do that. Had to leave my car overni More

by Patrick Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback. Please know that our team works diligently to manage our inventory and provide timely service to all our customers. In certain situations, like the one you encountered, there can be delays due to supply issues, but we truly appreciate your patience. If you'd like to speak more about this experience with us, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

August 11, 2024

Great service! Thank you so kindly for your service. I won’t drive anything else. More

by mwilcox11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback! We are delighted to hear that you had a great experience with us. It's our pleasure to provide excellent service to our customers.

August 11, 2024

Respectful, professional, technically intelligent, and cordial. The convenience clog having a loaner car available is always jicem More

by cheryljuly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us know how your service went, Cheryl! We're glad to hear that you found our team to be intelligent and professional.

August 10, 2024

I live in Franklin, TN and purchased a vehicle listed on Autotrader from Price LeBlanc. The process was seamless and I purchased the vehicle without seeing it. I had purchased this way one time before and More

by ted.campbell62
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you so much, Ted, for taking the time to share your experience purchasing a vehicle from Price LeBlanc Lexus! We also hear your feedback, and will take it into consideration.

August 10, 2024

Quick and efficient service. Personnel was very courteous and helpful in every way one could expect. More

by BLSIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

We're glad you found us to be helpful in your service experience! Thank you for coming in.

August 10, 2024

I have always been very satisfied with the service I receive. Sandy Waters is so helpful to me. She ensures that I am able to get a Loner cause I live out of town and do errands while my car is being More

by Linda Fontenot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us know how your service went, Linda! We are so pleased to hear we have consistently provided you with excellent service and made sure you were taken care of during your visits.

August 09, 2024

Service is always excellent and customer centered . They never keep you waiting and wondering about the status of your vehicle More

by URSULASQUARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Our team works hard to ensure that our customers are always kept informed and never kept waiting, so thank you for your feedback, Ursula!

August 09, 2024

Always a pleasure to see their service department, especially when they are working hard to make sure that they are doing their best More

by CRM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for coming to our service department! We're so happy you had a pleasant service experience.

August 09, 2024

Loaner car was brand new, but unfortunately someone left an ice chest filled with water & dirty shoes. The stinch was aweful. Please check the loaner cars before giving them out. More

by mtg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us know. At our dealership, we take great pride in providing a clean and comfortable experience for all our customers, so this is disappointing to hear. At your earliest convenience, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

August 09, 2024

Open bar would be nice with steaks . Other than that is was a very nice experience . More

by PBONACORSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We're glad to hear that you had a very nice experience with us, and we appreciate your suggestion!

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