Price LeBlanc Lexus - Service Center
Baton Rouge, LA
1,298 Reviews of Price LeBlanc Lexus - Service Center
It’s all about my service advisor, Missy. She is the ONLY reason I bring my car in for servicing every 5K miles. When she’s out of the office, I wait for her to come back. She ALWAYS returns She is the ONLY reason I bring my car in for servicing every 5K miles. When she’s out of the office, I wait for her to come back. She ALWAYS returns my calls, gets me scheduled, gives me a loaner so I can get things done, explains everything that needs to be done and called me to let me know I needed 4 new tires. Missy kept me informed throughout the time my vehicle was there. She is professional, kind, caring, knowledgeable and truly cares about her customers. She explains things in detail at my level of understanding. THANK YOU, MISSY!!!!! More
I love Price LeBlanc Lexus ! ! They treat me like family and always take care of me and my car. Grateful for their service. ! They treat me like family and always take care of me and my car. Grateful for their service. More
They do a great job here at Price LeBlanc and the staff here is awesome! here is awesome! More
Good work a lack of attention to details, I had to take my car twice because they were unable to tell me that the alignment was right after to do the whole front suspensión service. We were unable to use t my car twice because they were unable to tell me that the alignment was right after to do the whole front suspensión service. We were unable to use the car for two weeks. The splash fender was unattached in the front of the car, I realized that after driving back the car to home and had to put in place myself. More
The salesman was great. The finance guy was not very friendly after we didn’t buy the extended warranty that he wanted to sell us. The finance guy was not very friendly after we didn’t buy the extended warranty that he wanted to sell us. More
Work is always done in a timely fashion and always informed on what is being done. informed on what is being done. More
Efficient and friendly! Would definitely recommend and will utilize their services again in the future. Would definitely recommend and will utilize their services again in the future. More
All around great experience. Service was fast and friendly. Will recommend to friends and family. Service was fast and friendly. Will recommend to friends and family. More
My entire experience was impressive from start to finish. As a working wife and mother of 3 my schedule is very demanding. I had to reach out several times to adjust my appointment date/time because of unexp As a working wife and mother of 3 my schedule is very demanding. I had to reach out several times to adjust my appointment date/time because of unexpected events and the reps were accommodating every time. It was the Service Manager Missy Web-Harris who by far exceeded my expectations. In addition to my scheduled maintenance there was also a recall that needed attention. Missy didn’t burden me with having to figure out how I was going to fit this in my schedule. She proactively reviewed my profile identifying I wasn’t a local resident and recommended a way we could get everything done. When I shared I also had an older vehicle with an outstanding recall, Missy took the initiative to share how they would seamlessly take care of it also. I had a few questions and request and at no point did I feel like I was a bother. When Missy followed up, she knew all the details and anticipated any additional questions I would have. This wasn’t just excellent Customer Service; I received an amazing Customer Experience. More
I felt very taken care of at Price Leblanc. My salesman, Jeff Young was awesome. My salesman, Jeff Young was awesome. More