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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,298 Reviews

1,298 Reviews of Price LeBlanc Lexus - Service Center

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November 16, 2024

It’s all about my service advisor, Missy. She is the ONLY reason I bring my car in for servicing every 5K miles. When she’s out of the office, I wait for her to come back. She ALWAYS returns More

by MICHE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Missy at Price LeBlanc Lexus. We are so happy that she provided you with exceptional service and made sure you were well taken care of during your visit. We will be sure to pass along your kind words to Missy. Thank you for choosing Price LeBlanc Lexus for your servicing needs.

November 16, 2024

I love Price LeBlanc Lexus ! ! They treat me like family and always take care of me and my car. Grateful for their service. More

by DIANE.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Diane! We're thrilled to hear that you feel like part of the Price LeBlanc Lexus family. We truly appreciate your loyalty and trust in our service.

November 16, 2024

They do a great job here at Price LeBlanc and the staff here is awesome! More

by katien2kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with us, katien2kids! We are excited to hear that you had a great time at Price LeBlanc Lexus and that our staff was able to provide you with excellent service.

November 16, 2024

Good work a lack of attention to details, I had to take my car twice because they were unable to tell me that the alignment was right after to do the whole front suspensión service. We were unable to use t More

by MARIANAFONTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, Mariana. We apologize for the lack of attention to detail during your recent service visit. We appreciate your patience and understanding as we work to improve our processes to prevent this from happening in the future. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Service Manager, Mike Hutchinson at mhutchinson@leblancauto.com.

November 16, 2024

The salesman was great. The finance guy was not very friendly after we didn’t buy the extended warranty that he wanted to sell us. More

by billeauda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Paddie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us, billeauda. We appreciate hearing about your experience and will address your concerns with our finance team. We're glad to hear that the salesman was able to provide you with great service. If you have any further questions or comments, please don't hesitate to reach out to us. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

November 14, 2024

Work is always done in a timely fashion and always informed on what is being done. More

by KMUCKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, KMUCKER93. We are happy that our team was able to provide you with timely service and keep you informed throughout the process. If you have any questions or need assistance, please don't hesitate to reach out.

November 14, 2024

Efficient and friendly! Would definitely recommend and will utilize their services again in the future. More

by SPYGLASSJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
Nov 15, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review! It's great to hear you had a great experience with us and would recommend our services. We look forward to welcoming you back in the future!

November 12, 2024

All around great experience. Service was fast and friendly. Will recommend to friends and family. More

by guient27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! We are happy to hear that you had such a positive experience at Price LeBlanc Lexus. We appreciate your recommendation and look forward to the possibility of working with you again.

November 12, 2024

My entire experience was impressive from start to finish. As a working wife and mother of 3 my schedule is very demanding. I had to reach out several times to adjust my appointment date/time because of unexp More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We appreciate your kind words. It's great to hear that Missy exceeded your expectations and provided exceptional service. We appreciate your kind words and are pleased that we could make your visit as convenient and seamless as possible. We hope to see you again soon!

November 11, 2024

I felt very taken care of at Price Leblanc. My salesman, Jeff Young was awesome. More

by bleerkes2
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Gooden was very patient and thorough. He is very knowledgeable.
Nov 11, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, bleerkes2. We are glad to hear that Jeff Young provided you with excellent service during your visit to Price LeBlanc Lexus.