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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.8
1,305 Reviews
Call Service Center (225) 267-9477

1,305 Reviews of Price LeBlanc Lexus - Service Center

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September 27, 2024

Service team very professional and efficient in serving my vehicle as well as the use of a loaner vehicle. More

by missmartham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Price LeBlanc Lexus responded

It's good to hear you enjoyed your loaner vehicle during your service, Martha! Thank you for leaving such a kind review for the Price LeBlanc Lexus team!

September 26, 2024

Excellent…Great service every time. Love Lexus customer service. Always willing to assist their customer More

by FELICIAMCKINLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Price LeBlanc Lexus responded

We loved having you, Felicia! Thank you for choosing our technicians to perform your vehicle service. We are always here for you.

September 26, 2024

Always a pleasant experience. Service reps are polite and very professional. Waiting area is very comfortable, equipped with complimentary snacks and beverages for convenience! More

by CONNIE247SOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 27, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind feedback, Connie! We are so happy to hear you had an easy and comfortable service experience with us at Price LeBlanc Lexus. We hope to see you again soon!

September 24, 2024

Very professional yet friendly. Their service group is customer focused from the moment you drive up More

by jlasse774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us assist you with your recent vehicle service! The Price LeBlanc Lexus team is thrilled we could help you!

September 23, 2024

Painless process. Happy with my purchase. I would recommend friends and family that are searching for a quality vehicle to this dealership More

by SHERYLWASH55
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Zia from Price LeBlanc Toyota was my sales person
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Sep 23, 2024 -

Price LeBlanc Lexus responded

Thank you for your sweet words, Sheryl! We're happy to hear you're satisfied with your purchase. We appreciate your recommendation and are grateful for your support!

September 23, 2024

The service was great, but I found out that the lender at Lexus lied to me about insurance for my wheels and tires that he convinced me to get. It cost me an extra $1,400 that I did not want to pay, but he More

by kritchie.realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience. While we are glad to hear that our service department provided excellent care, we are sorry to hear about the issues you raised regarding the insurance on your wheels and tires. The Price LeBlanc Lexus team is committed to providing transparent communication during service. This is a priority of ours, and it is also something that our customers deserve. We would like to speak more with you about your time here, so please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

September 23, 2024

SERVICE! That is what makes Price LeBlanc Lexus so exceptional! I have never seen a dealership that really prided itself on making the service process so uniq More

by larry-kathytaylor0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Price LeBlanc Lexus responded

Thank you for your positive and thoughtful feedback, Larry! Our team takes great pride in providing top-notch service to all of our customers. Your five-star rating means so much to us, and we loved having you for your service.

September 22, 2024

Best visit I ever had at the dealership. No pressure to get other service not warranted yet. More

by Calvinpayne1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that you felt comfortable and pressure-free during your visit, Calvin! Your feedback is appreciated, and we are looking forward to seeing you for your next service.

September 22, 2024

After getting my tires rotated, I now hear noise from the right side of my car More

by ILLORAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Sep 23, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We're sorry to hear that you're experiencing noise after your recent tire rotation, and we understand how frustrating that can be. This is never something we want happening to our customers after their service. We work hard to provide thorough, high-quality service, and we'd like to speak to you further about this experience. At your earliest convenience, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

September 21, 2024

Sarah was great and very attentive. The loner was clean and full of gas. Thanks More

by MYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience, Myles! We are pleased to hear that we provided you with excellent service and that you were satisfied with the loaner vehicle! Thank you, and we hope to see you again in the future!

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