Prestige Pre-Owned of Orange County
Middletown, NY
222 Reviews of Prestige Pre-Owned of Orange County
Best experience buying a car - EVER!!! Buying a car is not always a pleasant experience (for me anyway). When I walked into Prestige, knowing that I was $7,000 upside down on my current veh Buying a car is not always a pleasant experience (for me anyway). When I walked into Prestige, knowing that I was $7,000 upside down on my current vehicle, the value of my car was approximately $4K, and I had $0 to put down, I could only imagine that I would walk out empty handed. Instead, I walked out with the keys to a 2014 Acura! Kristen Smith, my sales person, was phenomenal. She quickly assured me not to be "so worried" about what I had and to focus on what I could spend monthly and what kind of car I was looking for. She asked me tons of great questions (how much per year do I drive, what is my daily commute, do I often carry children/passengers) in efforts to be sure to point me towards a vehicle that would be best for me! Once we determined my affordable spend, she knew the exact price range I needed to be in as well as what cars would suite me needs. Low and behold and without the typical "sales haggle", I test drove my 2014 Acura and within a matter of an hour, she called with the good news! I got approved and a great rate! I highly recommend Prestige of Orange County and even further recommend Kristen Smith to help you! They have tons of great cars on the lot, a soon to be complete service center and before long, will be the BEST place to shop for a vehicle in Orange County! Thank you Prestige and KUDOS to Kristen!! More
Great Cars and friendly staff Just purchased our second vehicle from the Prestige Group, and as from our first experience every thing went as smooth as expected. The staff from th Just purchased our second vehicle from the Prestige Group, and as from our first experience every thing went as smooth as expected. The staff from the Client advisor to the Sales Manager were great. The quality of the vehicles are above the average used cars on comparable lots. More
Best vehicle purchasing experience I've ever had My recent purchase at Prestige Pre-Owned of Middletown was amazing. I had found a used vehicle online and went in to look at it. I went into the deale My recent purchase at Prestige Pre-Owned of Middletown was amazing. I had found a used vehicle online and went in to look at it. I went into the dealership looking to see what I could get for my trade in. The trade in price was exactly what I was looking for. Kristen Smith, who sold me my vehicle was very helpful. Kristen worked with me to make sure I stayed within my budget and received top dollar for my trade. I have never had an easier and more enjoyable experience buying a pre-owned vehicle. I would recommend Prestige Pre-owned of Orange County to anyone looking for a used vehicle who wants an easy and enjoyable experience without any of the stress and haggle you may find at other dealerships. I have already shared my experience with family, friends and co-workers. I look forward to enjoying my new vehicle and will be using the dealership again in the future. More
Outstanding Great experience dealing with the people of Prestige. Friendly and very informative. Attentive to your needs without being over bearing. Kristen Smith Great experience dealing with the people of Prestige. Friendly and very informative. Attentive to your needs without being over bearing. Kristen Smith was the best. Ive been buying cars for years and Kristen was the most pleasant sales person i have ever dealt with. She is a credit to the profession and to your dealership. They will see me again. I just hope Kristen is still around when my time comes again. More
Totally Trustworthy Internet Purchase I had been looking for a Fiat convertible for my daughter. We went on EBay Motors, and found one -- it was with Prestige Pre-Owned. The price was exce I had been looking for a Fiat convertible for my daughter. We went on EBay Motors, and found one -- it was with Prestige Pre-Owned. The price was excellent! I called them the next day and talked with Tony Monti. He has been with Prestige a long time, and he set my mind at ease about buying this car sight unseen. There were lots of photos on the EBay listing, and Tony was totally honest with me about the history and condition of the car; he was easy to talk with, and I trusted him. Via multiple phone calls, emails, and text messages, Tony and I worked out all the details. He walked me through the bank transaction for payment, and he took care of all the transfer paperwork so we could ship the car from NY to TN. He was fantastic to work with, and I highly recommend anyone dealing with Prestige ask for Tony Monti. As a final gesture, Tony put a card and a gift in the glovebox for my daughter as the car was a gift for her birthday. Very impressed -- First class! More
Mr. "B" and Ms. Samantha were "Awesome" My recent experience at Prestige of Middletown was absolutely awesome. After doing some online research for the car of my choice, I called Mr. "B" to My recent experience at Prestige of Middletown was absolutely awesome. After doing some online research for the car of my choice, I called Mr. "B" to see if he could move a car from a NJ dealership. With a phone call the car was delivered two days later. Samantha then made sure that all paperwork was complete and ready for signatures upon my arrival for delivery. I found Samantha to be fair, friendly, and on point with the handling of my purchase. I would highly reccomend Prestige of Middletown to anyone who was looking for a professional car buying experience. Thank you again to Mr. "B" and Samantha.. I totally love my car, and you made it possible. Respectfully submitted, Coach T More
Kristen made this the best car buying experience This dealership is much different than any I have visited. There was never any pressure throughout the car buying process that you typically experienc This dealership is much different than any I have visited. There was never any pressure throughout the car buying process that you typically experience at other dealerships. The entire staff is professional and courteous. I had the pleasure of working with Kristen and I can't thank her enough for her hard work and diligence!!! More
Potential Nightmare Turned Dream Deal I bought my first car from this dealership in February 2015 and immediately I experienced a high quality of customer service. Unfortunately, though, I I bought my first car from this dealership in February 2015 and immediately I experienced a high quality of customer service. Unfortunately, though, I had several problems with the car in the first 60 days of owning it. When I returned to the dealer expressing my concerns and frustrations about the car they were all very understanding. Kristen Smith patiently worked with me until I found another car that I liked and was comfortable with price-wise. Kristen and the financial advisor worked with me to make sure I stayed within my budget and received top dollar for my trade. They even made sure I received a refund from the extended warranty I had purchased. Needless to say, Kristen and the entire Prestige sales team helped turn a potential used car nightmare into a DREAM DEAL! I left there driving a newer, less miles, more featured, and highly economical car while still staying within my budget. Purchasing a car new or used is always a nerve racking experience and buying a used car comes with even more risks. But purchasing the car from a reputable dealership like Prestige Pre-Owned of Orange County makes all the difference. I will highly recommend this dealership to anyone in the market for a car and will be using the dealer again for future business myself. More
friendly & fair Great experience today at the dealership, saleswoman Kristen Smith was top notch, very friendly and fair with me. Ended up buying two cars from her an Great experience today at the dealership, saleswoman Kristen Smith was top notch, very friendly and fair with me. Ended up buying two cars from her and Ed in banking development you my friend are a good MAN. Thanks Albert More
Can't Go Wrong Here Toni Monti thanks again for the outstanding hard work Don't worry if me and the people I know need a pre-owned vehicle trust me I'll be calling you an Toni Monti thanks again for the outstanding hard work Don't worry if me and the people I know need a pre-owned vehicle trust me I'll be calling you and heading your way. More