Prestige Pre-Owned of Orange County
Middletown, NY
222 Reviews of Prestige Pre-Owned of Orange County
Extra Mile Service Used cars are a tough thing nowadays, and the team at Prestige Pre-owned made my experience pain free. Tony Monti took the time to explain details of Used cars are a tough thing nowadays, and the team at Prestige Pre-owned made my experience pain free. Tony Monti took the time to explain details of the Mazda I was interested in, and handled theDMV and registration process professionally. Many thanks. More
Tony Monti - Thank you !!!! Not only did I find the exact car I wanted. I had the pleasure of meeting, Tony Monti. Thank you for making my car purchasing experience so easy and s Not only did I find the exact car I wanted. I had the pleasure of meeting, Tony Monti. Thank you for making my car purchasing experience so easy and stress free. Anyone who is looking for quality pre owned car or truck - Prestige Pre-owned is the place to go !!! Ask for Tony - he is honest and there is no pressure. More
Stress free excellence Best car buying experience ever!!!! Thank you so much Tony Monti!!!! As we set out 2 months ago to search for a new vehicle,we encountered nothing but Best car buying experience ever!!!! Thank you so much Tony Monti!!!! As we set out 2 months ago to search for a new vehicle,we encountered nothing but a headache, deceit and shady business. We decided to take a break and gain our wits. On a random day,we set out once more to tackle a chore once more with little confidence that we would be successful. This is when we met with Tony Monti... From the initial phone call we experienced a good vibe. As we drove out to look at a specific vehicle we were still thinking that we were just looking. As we wondered around other vehicles caught our eye. Immediately upon meeting with Tony,he answered all of our questions and concerns. This became fun and stress free... Off for a test drive and loved the new vehicle, but It was Tony that made this decision so easy. From that moment it was a done deal! We are already planning to buy another vehicle and Tony will be our go to guy!!! Prestige should do everything to keep Tony always!!! Thank you so much for this wonderful experience! More
Great experience I normally hate even walking into a car dealerships. However Kristin was so helpful and she made it easy for us to buy our car with our crazy schedule I normally hate even walking into a car dealerships. However Kristin was so helpful and she made it easy for us to buy our car with our crazy schedule. Very trustworthy which is something very rare in dealerships these days. More
Friendly and compassionate service ! Words cannot express how happy I am with my new to me BMW thanks everyone at prestige certified used cars for the awesome service/experience Words cannot express how happy I am with my new to me BMW thanks everyone at prestige certified used cars for the awesome service/experience More
Exceptional service!!! I came from Vermont to buy a car. I needed a lexus hybrid. They are hard to come by, and I wanted to be in and out!! They had all the paperwork done. I came from Vermont to buy a car. I needed a lexus hybrid. They are hard to come by, and I wanted to be in and out!! They had all the paperwork done. Exceptional service and car! I would drive from Vermont again!! Toni Monti was my sale guy! More
Excellent Service and Experience with Kristen Kristen was very prompt in returning my initial call. This experience was consistent throughout out the entire process - always got back to you in a Kristen was very prompt in returning my initial call. This experience was consistent throughout out the entire process - always got back to you in a prompt manner. She was always happy to answer all questions. She expedited the process - the car was delivered to my home within four days of my first contact with the dealership. She was always very pleasant to work with. She had high energy and a very positive approach to every thing. There is no doubt that Kristen was a key factor in my decision to buy a 2014 Mini Clubman - a fantastic car!!! Over the years I have purchased over 7 cars cars from Prestige dealerships in Denver and Palm Beach. The experience has always been excellent. More
Great Experience Needed a fairly new pre- owned vehicle at a fair price. Prestige`s selection of great cars in my price range was amazing and my sales rep Tony Monti w Needed a fairly new pre- owned vehicle at a fair price. Prestige`s selection of great cars in my price range was amazing and my sales rep Tony Monti was a true professional. His understanding and his ability to work within my credit history( which wasn`t good) made the process very smooth. Tony`s empathy and knowledge of each vehicle he showed me made me very comfortable. In the end i drove away with a great car at a good price. I` m a very happy owner of a 2013 Hyundai Sonata in mint condition. I will recommend Tony Monti and Prestige of Middletown to anyone needing a vehicle. First class operation. More
Kristen Smith was great - Management, not so much If I were only rating Kristen, I would give this 5 stars, the two star is due to the manager and appraisal team for my trade in. I purchased a 2010 T If I were only rating Kristen, I would give this 5 stars, the two star is due to the manager and appraisal team for my trade in. I purchased a 2010 Toyota Tundra that was priced very aggressively in favor of the consumer. 90% of the purchase was over the phone and email as I was out of the country and also live 4 1/2 hours from the dealership. The only part of the transaction that was not completed was my trade in value. My trade in was a 2008 Mazda 6 4 door hatchback, KBB and nada both had similar trade in value at $5,500 (for good condition, which is one step up from junk. My car was not perfect, but it was not junk and was in good condition and in complete working order with under 100,000 miles. The appraiser looked at my car, took it for a drive and worked those magic numbers in the back room with ??? and they told me it was only worth $3,000. They mentioned 2 safety recalls that had not been taken care of (which I didn't know about but they could take to any Mazda dealer to have fixed for free) and the classic car dealership sales saying "you have rust on the outer edge of your rotors, so we'll have to replace the rotors". I supposed all the 50k BMW's in the lot would also need to have all their rotors replaced as well. When I was told they would only give me 3k for my car I was ready to walk, Auto trader and cargurus are selling the Mazda 6 for a range of $6,400 to $9,000. In walks the manager to make a deal. He told my due to the low price of the Tundra they have no room to deal with my car as they need to recoup the money they are losing due to the low price of the car, After driving 4 1/2 hours, I settled for $3,500. The one star if given due to the nature of car sales and the managers that drive it. Yes, I could have walked away, drove the 4 1/2 hours home without the new truck (which actually took me 7 hours to get home due to accidents and northbound traffic). Most of us have all been in this situation where we find ourselves wanting a new vehicle and at times the logical part of the brain stops working. They knew I drove a long way and the cards were in their favor if they low balled my trade. In the end I love the truck, but if I had dealt with a local dealership, I would have walked and got a fair deal for my trade. If you deal with Kristen at Prestige, and you have no trade in, you'll be happy. More
"5-star sales, service and dealer. Kristen you are the best! We went to almost every dealer in the area, stopped at prestige first. Met Kristen Smith and it was off to the rat races with all the other dealers. K We went to almost every dealer in the area, stopped at prestige first. Met Kristen Smith and it was off to the rat races with all the other dealers. Kristen knew what we wanted and was so patient with us. Gave us a price on a car we wanted and worked with us and the management to get a price we could work with. The car we first picked out was a infinity Fx 35 with all the extras. We took that price and went to other dealers and no-one could compare the price or the warranty. They ( other dealers) wanted us to pay $ 21000.00 and give us a 90- day warranty. Prestige sold us a car that was certified for a lesser price. We found a car at prestige Toyota in NJ, called Kristen told her what we wanted and she made it happen. To all dealers in the area, be worried, very worried, there is a new dealer in town and their name is Prestige of Orange County who put their customers first. Thank you Kristen Smith and Prestige for a outstanding experience we will be back. More