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Prestige Imports
Pleasantville, NY
47 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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47 Reviews of Prestige Imports
May 01, 2022
I have been dealing with Prestige Imports for quite some time. When I wanted a new car this was the only place I would go to. I also have been using their service department and have been totally satisf time. When I wanted a new car this was the only place I would go to. I also have been using their service department and have been totally satisfied. More
by pisko1021
Employees Worked With
Diana Dilello
September 20, 2021
Picked up my new Subaru today. Cheryl and Diana made the whole process totally painless! I was not in a great frame of mind to be car shopping after a bad accident during hurricane Ida and they made it amaz whole process totally painless! I was not in a great frame of mind to be car shopping after a bad accident during hurricane Ida and they made it amazingly easy. My car is perfect and I got a detailed introduction to every feature. I would recommend this dealership to everyone. More
by Otterlpb
Employees Worked With
Cheryl, Diana
May 18, 2021
Subaru VW service is awful. long wait before they even touch the car for service. no appointments in 7 days for a simple oil change. no rental, no courtesy car available when the car is on service. always touch the car for service. no appointments in 7 days for a simple oil change. no rental, no courtesy car available when the car is on service. always short staffed excuse for last 3 years. yes, that's normal and always like that but they recently added pandemic in that phrase too. More
by Rayreview
Employees Worked With
service department
January 04, 2021
Just want to say that Diana the sales representative, Richie the mechanic, and Rosemarie in service are always helpful and try to do their best to resolve any issues. Richie the mechanic, and Rosemarie in service are always helpful and try to do their best to resolve any issues. More
by Flower
Employees Worked With
Diana, Richie, Rosemarie
November 16, 2020
5 star as always!bought a few cars from here, service 5 star as always!bought a few cars from here, service dept is great Rosemarie, ‘Bunny” ,Rich the mechanic , and Diana the sales rep always friendly 5 star as always!bought a few cars from here, service dept is great Rosemarie, ‘Bunny” ,Rich the mechanic , and Diana the sales rep always friendly and very knowledgeable! More
by mcphillips17
Employees Worked With
Diana,
October 26, 2020
ALWAYS AT THE TOP SAFETY AND SERVICE HAVE PURCHASED MY CARS FROM THIS DEALERSHIP FOR MANY YEARS ALWAYS IMPRESSED EVEN WITH RECALLS AND GENERAL SERVICE CARS FROM THIS DEALERSHIP FOR MANY YEARS ALWAYS IMPRESSED EVEN WITH RECALLS AND GENERAL SERVICE More
by thomas d
Employees Worked With
JOHN/DAVID
January 13, 2020
No response to complaint I received a ticket because the frame the dealer put on my license plate covered the tagline, which is a violation. I had to pay the ticket but the de I received a ticket because the frame the dealer put on my license plate covered the tagline, which is a violation. I had to pay the ticket but the dealership never returned my calls requesting reimbursement. I sent in my ticket, left multiple voicemails over the course of a month, but the only person who is authorized to help is the owner, John Berelli. Unfortunately, he never returned a call and made no effort to address the situation. More than the cost of the ticket, I am upset with the handling of the complaint. I have purchased cars from Prestige and had them service my cars, but they couldn't care less about my complaint. I certainly won't buy my next car from them. More
by Unhappy
Employees Worked With
John Berelli, the owner
