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Prestige Auto Mall
Cuyahoga Falls, OH
457 Reviews
We are proud to be your family owned quality used car dealership since 2008. Since we first opened our doors our No.1 priority has been to offer a world-class customer service. At Prestige Auto Mall we keep things simple. Our shopping process is straightforward and we maintain an easy, no-hassle experience. Everything we do is set up for maximum efficiency. From the showroom to the financing paperwork, we keep things fast, efficient and stress-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 457 reviews
September 30, 2022
Second car from here and would highly recommend this lot and if you get Ronald Kapis your in good hands. Actualy all of the guys there are always so helpful. and if you get Ronald Kapis your in good hands. Actualy all of the guys there are always so helpful. More
by sickskins
Employees Worked With
August 04, 2022
I purchased a Mercedes benz GL 550, on 8/3/ 22 sales Rep.Tyler was great in assisting me, informative and made buying from Prestige a awesome experience! Though I'm 3 hours away it was worth the trip. Rep.Tyler was great in assisting me, informative and made buying from Prestige a awesome experience! Though I'm 3 hours away it was worth the trip. The Prestige team is hilarious 😂 and helpful. Great Job I look forward to purchasing another vehicle. Until the next time. More
by tglenn70
July 29, 2022
Yesterday I reached out to Prestige to inquire about an Audi S4. Negotiated to what I thought was a fair deal for both sides and asked for additional $500 and to see the service R.O of the vehicle. Today, Audi S4. Negotiated to what I thought was a fair deal for both sides and asked for additional $500 and to see the service R.O of the vehicle. Today, at 10:20 am. Received at text from my sales person that said “GM should have you those numbers over shortly.” (Still haven’t received the R.O) Now at 1:30pm. I received another text that stated. “Bad news brother the vehicle was sold. You should have put a deposit down.” Which I was clearly ready to due, but still haven’t received the finalized numbers. This place could careless about their customers and are only concerned where they can make the most money. One of the texts I received. “Well maybe you shouldn’t have been so worried about $500 and just to the deal yesterday. We sell to whoever puts money up with an agreement first” More
by Mike M
Employees Worked With
Tyler
July 18, 2022
I live in New Hampshire and bought the car online. It was the best online experience I have ever had. Arthur was an absolutely professional and honest person to deal with. He answered every question It was the best online experience I have ever had. Arthur was an absolutely professional and honest person to deal with. He answered every question I had with honesty and integrity. The car was everything I had hoped for and more. Would strongly recommend Arthur and this dealership to anyone. More
by goobs500
Employees Worked With
Arthur Knight
July 17, 2022
Art is hands down the best, and most knowledgeable salesman I've ever dealt with. His knowledge was the single most important thing in deciding what my first exotic car would be. I spoke with 4 other salesman I've ever dealt with. His knowledge was the single most important thing in deciding what my first exotic car would be. I spoke with 4 other stores before calling Prestige, nothing compared. This was the most enjoyable and painless deal I've ever had, period. This was also a sight-unseen purchase, which I'm always nervous about. Down to a small rock chip that you had to get on your knees to see, everything was described perfectly. Thank you Art for everything, I can't recommend somebody more. My experience was stellar and he's my first call for the next one! - J More
by jasonkable911
Employees Worked With
Arthur Knight
May 06, 2022
TERRIBLE COMMUNION! I WILL NEVER DEAL WITH THEM AGAIN! In 2020 I bought a 2015 chevy tahoe from them with no accidents on car fax and no mechanical problems. One month i I WILL NEVER DEAL WITH THEM AGAIN! In 2020 I bought a 2015 chevy tahoe from them with no accidents on car fax and no mechanical problems. One month into having it the transmission went out, a/c wasn't working, back door didn't work among other problems with it. In the first 6 months they had it for 4 of them for repairs. Now to find out 2 years later when I go to get rid of it they have reported a major accident on car fax they day I bought it. I have the car fax giving to me that day that states no accidents reported. With all the repairs and the loss in trade in value because of the accident I am out $6000.00. More
by Mattfrog26
Employees Worked With
Marcus Fortuna, Boone Adams
