Prestige Auto Mall

Easiest car buying experience of my life Took my grandmother in to buy a car, and like most, was nervous how she would be treated. George and the guys were amazing! John, the sales manager wa Took my grandmother in to buy a car, and like most, was nervous how she would be treated. George and the guys were amazing! John, the sales manager was involved through the entire process. All the sales people were so nice and friendly to us. Ron, the finance guy got her the lowest interest rate I've ever seen on a used car. The car was great and she loves it! Thank you so much George! Your staff should be commended on how well they treat your customers. Someone has trained these guys how to do things right! :) More

Amazing Value Inventory selection is impressive, priced way below other dealers. So happy with my equinox! Friendly, no pressure, they actually listened to what my Inventory selection is impressive, priced way below other dealers. So happy with my equinox! Friendly, no pressure, they actually listened to what my goal was and got me the SUV and payment I needed. More

Great Experiance! Very Friendly Staff! Working with Shane was great very friendly and helpful answers all out questions! Prestige Auto Mall Met our expectations ! Great Very Friendly Staff! Working with Shane was great very friendly and helpful answers all out questions! Prestige Auto Mall Met our expectations ! Great to deal with ! More

SCAM ARTISTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ****I was told 2 days after I bought my car, via Fed Ex mail, that the car I bought has structural damage. They told when they sent me a new contract ****I was told 2 days after I bought my car, via Fed Ex mail, that the car I bought has structural damage. They told when they sent me a new contract asking me to sign it and pay them $500 more**** On 8.3.15 I purchased a 2002 BMW M3 from Prestige Auto Mall located at 1559 State Road, Cuyahoga Falls, OH. I drove from NJ to make this purchase after I was told SEVERAL times the car was sound, in and out. I was informed it was in a minor accident and that it had been fixed. All lies. I specifically asked if the windshield leaks, they said NO WAY, when in reality it does, every time it rains or I get a car wash, this car floods. I specifically asked if there was structural damage I was told NO. So I bought the car for $15,150 cash, signed contracts and headed back to NJ. The next day I get a call saying I owe them another $500. For what? No one ever explained, they just took the liberty of charging my boyfriends credit card another $500 with NO VERIFICATION/SIGNATURE. They sent me an updated contract in the mail, with a new price of $15,650 but no reason as to why they needed $500 more dollars. They also sent me another contract for me to sign STATING THE CAR AS STRUCTURAL DAMAGE! I WOULD HAVE NEVER BOUGHT A CAR WITH STRUCTURAL DAMAGE! NOW I KNOW WHY THE WINDSHIELD LEAKS! I did not sign either 'new' contract, I reversed the $500 charge and in return they refused to send me my title for my car. I waited 44 DAYS and when they didn't send it, I had to call and threaten legal action. I then received it a full 48 days after I bought the car. 3 full days after my out of state temp tags expired, they did not even submit the title to be changed into my name until SEPTEMBER 18th, 2 FULL DAYS AFTER MY TEMP TAGS EXPIRED,3 FULL DAYS AFTER I THREATENED THEM. So I have now been forced to drive and pay for a rental car because you can't drive with expired tags. I had to miss work to go buy this car, I have had to miss work to go get rental cars. Every aspect of this transaction has been a scam. The managers of this place are condescending scam artists as are the rest of the lot. I am now stuck with a busted car that is NOTHING as described. Oil light is always on as well as tire pressure light. This car is a piece of junk. And they knew it, allowed me to drive 600 miles, pay for a rental car from NJ to Ohio, pay for a hotel room in Ohio all for what? Complete garbage and nonsense. I have already filed complaints with BBB and Ohio Attorney General, More

Disappointed I made an appointment to see a vehicle ( S550 Benz 2007). I drove for 45 minutes to the dealership. When I arrived the the vehicle was not there. The I made an appointment to see a vehicle ( S550 Benz 2007). I drove for 45 minutes to the dealership. When I arrived the the vehicle was not there. The saleman alleged that the owner was driving the car. So, it was uable to inspect and/or test drive......A disappointing experience. More

Professional, Courteous, Knowlegeable, Affordable, Honest This dealership is by far the best dealership around!! Quick, smooth, stress-free transaction. My experience from the moment I walked in the door, t This dealership is by far the best dealership around!! Quick, smooth, stress-free transaction. My experience from the moment I walked in the door, to driving my car off the lot was relatively quick, smooth and stress-free. They take the time to listen to you and work with you. I had a list of things I was looking for and was able to leave with all of them, while being well under my budget. They have a great selection of cars and the staff there is friendly and knowledgeable. My salesman Mike was incredibly helpful. I have had no issues with my car and completely satisfied with the whole process. I have referred several friends and family members there, and they have all had the same wonderful experience. I recommend this dealership 110%!! More

Amazing staff I bought a car from prestige auto mall and i can't be more satisfied with my purchase... Buying a car is a complicated process and these guys made it I bought a car from prestige auto mall and i can't be more satisfied with my purchase... Buying a car is a complicated process and these guys made it simple and headache free. Very nice and clean dealeship with the best selection of cars around the area , and most importantly very corteous staff who are not pushy and actually care about the customer More

Genuine, Knowledgable & Honest I bought my C300 from prestige auto mall last week and I was so pleased with the way I was treated. The overall experience at the dealership was a gre I bought my C300 from prestige auto mall last week and I was so pleased with the way I was treated. The overall experience at the dealership was a great one the staff was friendly and the dealership was very clean. The salesman that I worked with was Mike A. he was very helpful and honest I even referred my sister to him to buy her new car. I really felt like I was being genuinely listened to when I was explaining my budget and my concerns I also didn't feel like I was being pressured into the purchase. I will defiantly be recommending people to buy a car from him and the dealership!! More

Owned vehicle 6 months: Transmission is going out I have a vehicle that I purchased from them 6 moths ago and my car is having transmission issues, may need a whole new transmission... I have a vehicle that I purchased from them 6 moths ago and my car is having transmission issues, may need a whole new transmission... More