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Prestige Auto Mall
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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BEWARE!!!!FRAUD AND SCAM ALERT!!!! BUY AT YOUR OWN RISK!!!!! BEWARE!!!! FRAUD AND SCAM ALERT!!! They will tell you everything you want to hear to make a sale. I purchased a vehicle on may 2016.. as soon as I lef BEWARE!!!! FRAUD AND SCAM ALERT!!! They will tell you everything you want to hear to make a sale. I purchased a vehicle on may 2016.. as soon as I left the lot not even 10 mins later all kinds of check engine lights started to turn on . I tried to return the car and they told me not to that it is not a big issue they can have the car ready in about a week. it is now jan 2017 its been 8months they still have my car and its still not fix... I would call them everyday only to be told the car is at this shop or the other shop or with some other guy .. when I mentioned I was getting an attorney involved since it has been 8 months I was told by Arthur that they will not fix the car if I did so. definitely having my attorney involved I will see you all in court .......YOU HAVE BEEN WARNED!!!! More
DO NOT trust their web site descriptions !!!!!!!!!!!!! inquired about a Lexus IS - asked rep to walk around it before spending hours on the road to see. Rep Shane said he will go to car and call me back ." inquired about a Lexus IS - asked rep to walk around it before spending hours on the road to see. Rep Shane said he will go to car and call me back ."in 10 minutes" He never called back as promised. Then after confusing me with another person, when I called HIM back, 2 hours later - tells me they know that this car needs a wiring harness. Diagnosed by a Lexus dealer, so very credible... Very expensive repair ! certainly NOT disclosed in their on line ad or web site listing ! Amazingly poor experience with Shane. UPDATE - two hours after all the above happened - another call from this dealership, not from Shane. Evidently the internet manager, with a weak apology, and an assurance that he.."had just corrected the ad.." Sheer curiosity led me to look online again - ALL HE DID WAS REMOVE THE 6 MOS WARRANTY PORTION - AND STATE "CAR NEEDS A LITTLE TLC.." NO MENTION of the known and serious wiring issues!!! I advised him that dealers often get sued for such actions and lack of disclosure - response to that fact indicated he clearly did not care! WOW RUN RUN RUN away from this place !!!!!!!!!!!! More
BUYER BEWARE!!!! IF YOU HAVE MONEY TO WASTE BUY FROM HERE. IF NOT-RUN, YOU WILL BE SORRY YOU EVER DEALT WITH THESE JOKERS. RUN. RUN. RUN. IF YOU HAVE MONEY TO WASTE BUY FROM HERE. IF NOT-RUN, YOU WILL BE SORRY YOU EVER DEALT WITH THESE JOKERS. RUN. RUN. RUN. More
Friendly Reps, Great Experience Great Experience. Beat my already good interest rate. Rep was professional and honest. Staff not working directly with me were friendly. No-pressu Great Experience. Beat my already good interest rate. Rep was professional and honest. Staff not working directly with me were friendly. No-pressure sales. Left with great car at affordable price. More
Professional staff! I'd like to once again thank the staff that assistant me and my wife in getting our 2010 Infiniti. Brittany , Ron , and John ( others) made us feel co I'd like to once again thank the staff that assistant me and my wife in getting our 2010 Infiniti. Brittany , Ron , and John ( others) made us feel comfortable on such a cold day outside. All though they were only doing they're jobs , they went above and beyond to help us get what we were trying to get. I've never experienced such professionalism and I recommend Prestige Auto Mall in Cuyahoga Falls to anyone in the market for a vehicle. Sincerely: Adonus Nickerson. More
Excellent Employees but poor pre delivery maitenace check I recently purchased a BMW X5 several months ago. My experience was mostly positive. I purchased the BMW from my home in Colorado. They made the entir I recently purchased a BMW X5 several months ago. My experience was mostly positive. I purchased the BMW from my home in Colorado. They made the entire process very painless and positive. The staff was wonderful for the entire process. They even drove out to the airport to pick me up upon my arrival. The only complaint I have is that the car had several small mechanical issues with the check light on which i stopped and fixed on the drive back to Denver. Luckily I am able to work on cars myself. The various parts cost me just over $600. They should spend some time doing a pre delivery check of the car. More
Great experience I found the car that I wanted online and called and they did easy financing options for me and I walked in approved and was able to get the car that I I found the car that I wanted online and called and they did easy financing options for me and I walked in approved and was able to get the car that I wanted More
Best place to get a car! My wife and I went to Prestige Automall in Cuyahoga Falls to just look at cars. We were helped by salesman, Moe Alghofari. He was the nicest, most sin My wife and I went to Prestige Automall in Cuyahoga Falls to just look at cars. We were helped by salesman, Moe Alghofari. He was the nicest, most sincere salesman I have ever met. He was definitely patient and stayed past close while we made our decision. All the people at Prestige were pleasant and understating. My wife and I will definitely go back and ask for Moe Alghofari. More
Good experience Happy with my experience. The sales staff is friendly and really works to get u in the car u want. A bit of a line for paperwork at the end of the day Happy with my experience. The sales staff is friendly and really works to get u in the car u want. A bit of a line for paperwork at the end of the day so go earlier in the day. More
Prestige auto mall is a great place to buy a car Moe A. was great to work with. Very honest and upfront about everything. He made the car buying experience less stressful. He went the extra mile to g Moe A. was great to work with. Very honest and upfront about everything. He made the car buying experience less stressful. He went the extra mile to give us a great deal. More