Prestige Auto Credit

BUYERS BEWARE! !! I Purchased a vehicle from Tom the sales manager. Im in Virginia. When the truck arrived I noticed the engine light came on so I took it to my deal !! I Purchased a vehicle from Tom the sales manager. Im in Virginia. When the truck arrived I noticed the engine light came on so I took it to my dealer they told me it needed almost 11k in repairs. I took out the best warranty the offered. the warranty company would not cover the repairs because they said it was pre existing. I called Tom and he kept putting it off by telling me he would look into it. So I picked my truck up from the dealership then the brakes were grinding like crazy so I took it to another garage that cost me $2100 to fix. I called Tom back to tell him just to find out he was no longer there. I then spoke to Bill who refuses to call me back. I even told them I was going to ship the truck back to them. They said that would be considered a voluntary repo which would hurt my credit. Bill said if I wanted to take a loss on the truck I could trade it in. This was my first time buying a truck online and it will be my last. More

This dealer put my ID information and my birthday on retail purchases agreement. Sold my daughter law an Audi 2018, for 25,72 she never pass vehicle inspection since 2/1/23, The financial manager comple retail purchases agreement. Sold my daughter law an Audi 2018, for 25,72 she never pass vehicle inspection since 2/1/23, The financial manager completed this paperwork and she didn’t need a cosigner I didn’t give them permission to use my information so you know what’s next. On top of the fact the manager stated that she knew that it couldn’t pass a vehicle test , who in there right mind would buy a car they can’t get tags for .In Ohio Federal lemon is named the Magnuson Moss Warranty Act and she brought the warranty from the federal credit union so all you guys this dealership xxxxed it look into. More

Had an awesome experience for an amazing car with a great group of guys! Some real straight-shooter, no b.s. type of people. Made my buying experience comfortable and respected. Thanks! group of guys! Some real straight-shooter, no b.s. type of people. Made my buying experience comfortable and respected. Thanks! More

Devante Louis Hill is the best hard working associate that we will do his best to get you in a car. You come here ask for Devante and Bill they will get you done in a wonderful vehicle. that we will do his best to get you in a car. You come here ask for Devante and Bill they will get you done in a wonderful vehicle. More

Everything was well done and everyone was very helpful and patient! We appreciate all the help and patience from the team and Diangelo! and patient! We appreciate all the help and patience from the team and Diangelo! More

The guys worked very hard to make my trade and sale happen smoothly. Even when we waited, they were friendly and made sure we stayed connected and informed. The price is right and the guys are so worth happen smoothly. Even when we waited, they were friendly and made sure we stayed connected and informed. The price is right and the guys are so worth the business. More

Jesse was amazing definitely helped me figure out what I needed in a vehicle I couldn't behave asked for a better experience he made everything seem so simple and it was such an easy process I definitely re needed in a vehicle I couldn't behave asked for a better experience he made everything seem so simple and it was such an easy process I definitely recommend anyone that needs a vehicle to go to prestige auto an ask for jesse More

DON'T EVEN APPLY FOR CREDIT direct or via CarGurus. Total scam. DeVonte Lewis-Hall, sale guy, for sure a sales car guy. Very cool initially giving all the hype about how I was pre-approved and all they Total scam. DeVonte Lewis-Hall, sale guy, for sure a sales car guy. Very cool initially giving all the hype about how I was pre-approved and all they needed was a final credit app. Recieved an email from the Finance Manager, Taylor Upshur indicating they were working on the finance of the chosen vehicle. Within minutes, roughly 4 credit inquiries were sent to the banks. I texted DeVonte about the number of inquiries but no response. A few days later, still no response I texted once again. To date, it's going on a week w no contact. BEWARE: INITAL CONTACT IS VERY COOL but I guess if finance or the deal does not work it's not WORTH their TIME that the wasted your TIME and hot the CREDIT multiple times. DON'T RECOMMEND. BEWARE ⚠️⚠️⚠️ More

This is by far the worst dealership I have ever dealt with. Bryan was very helpful with me in Kentucky and they are located in Akron. He was helpful UNTIL two days after I bought the car and noticed a m with. Bryan was very helpful with me in Kentucky and they are located in Akron. He was helpful UNTIL two days after I bought the car and noticed a major oil leak. I called and left numerous messages for Bryan (salesman) and Cody B who represents the service department. After 9 days of my car sitting at Land Rover of Louisville, who also made numerous calls. Prestige would not respond. I eventually found a way to get the number to the place called the warranty company myself and got this situated. I do not recommend this lot. The reviews don't go with the presentation of the lot, nor the staff. IF you decide to go with Prestige, take a mechanic. It was a Land Rover with an oil leak on purchase!! 800 bill that they only took care of 400 of it. Terrible business practices. More