Premier Subaru of Fremont

I had a good experience when reached out to them looking for and buying my car. for and buying my car. More

I am totally satisfied with Premier Subaru and its services. I'm always treated fairly and with utmost respect and the service that they provide is the best bar none. services. I'm always treated fairly and with utmost respect and the service that they provide is the best bar none. More

Found the right model , color and accessories in a used 2022 low mileage crosstrek . Traded in my 2015 Forrester . Trade in and financing was fairly easy. 2022 low mileage crosstrek . Traded in my 2015 Forrester . Trade in and financing was fairly easy. More

They were courteous and helpful and provided us with all the information we required. I would recommend them with five stars. the information we required. I would recommend them with five stars. More

Great service, excellent employees, best price. Another Subaru dealership is closer to me substantially, but I drive to Premier Subaru because they say what they do and do what they say. Their pric Another Subaru dealership is closer to me substantially, but I drive to Premier Subaru because they say what they do and do what they say. Their prices are substantially better than the local dealership, and they are faster and more reliable on predicting the amount of time service will take. More

In May 2023 I ordered a car that was to arrive two months later. This included a dealer discount. One month later, I found out that the salesperson no longer worked at the dealership and the car was never or later. This included a dealer discount. One month later, I found out that the salesperson no longer worked at the dealership and the car was never ordered. The sales manager told me that they could not offer the dealer discount they quoted and that the car is now more expensive because they had to order a 2024 model, even though it is the exact same car with no new features for the new model year. The new quote was more than $1,200 over the original quote that I received. I consider this poor customer service at best and potentially deceptive business practices at worst. I do not recommend working with this dealership. More

They replaced my 2017 Outback transmission under warranty. It didn’t cost me anything. They supplied me with newer Outback cars while mine was being repaired. Gave me weekly updates. Excellent cust warranty. It didn’t cost me anything. They supplied me with newer Outback cars while mine was being repaired. Gave me weekly updates. Excellent customer service. More

Worst Subaru dealership to do business with. The sales consultant Ming claimed to be a “manager” is very unprofessional, very rude, made fun of my 18 year old daughter job at a fast food restaur The sales consultant Ming claimed to be a “manager” is very unprofessional, very rude, made fun of my 18 year old daughter job at a fast food restaurant in a very rude way. More

The service was good and Sid the service representative was very helpful, pleasant and kept me up to date/ was very helpful, pleasant and kept me up to date/ More

Very kind and good professional. No more to say. good is good, don't ask why! No more to say. good is good, don't ask why! More