Premier Chevrolet of Carlsbad
Carlsbad, CA
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Vehicle is leaking oil all over my driveway after a simple oil change, taking it in first thing in the morning for them to fix it and have them clean my driveway. simple oil change, taking it in first thing in the morning for them to fix it and have them clean my driveway. More
I have gotten several oil changes and bought new tires. Over the last few years they even replaced a CV joint for me. Not once have they ever washed my truck. Tanner, the guy at the counter this time seeme Over the last few years they even replaced a CV joint for me. Not once have they ever washed my truck. Tanner, the guy at the counter this time seemed nice. That is why I gave such a high score. Tanner was great at reaching out to me about costs but, I had to call from two seperate phones as my cell phone was on hold for over 10 minutes and My work phone got through to sales that transfered me so I could leave a message. More
Service and advisor were fine. Never received any notification (despite using your text system) that my car was ready. REALLY Hate this xx add on fee of 3% for credit cards. It’s a Never received any notification (despite using your text system) that my car was ready. REALLY Hate this xx add on fee of 3% for credit cards. It’s a bit greedy by the owners and now I will explore other options for service going forward….Just based on general principle. I had no idea until Showing up to pick up car. I realize it’s in the fine print but so is a lot of other fine print. More
Super easy to schedule a service appointment. And was completed very quickly. Everyone in the service department was really nice as well. And was completed very quickly. Everyone in the service department was really nice as well. More
Good customer service, Conrad was great, Wendy lack of business skills, our credit got checked twice, those are hard check which prevented us from getting a better car loan interest with federal navy bank business skills, our credit got checked twice, those are hard check which prevented us from getting a better car loan interest with federal navy bank, when told our credit wasn’t that good, we should have been advices to try navy federal before doing a hard credit check on us. More