Premier Chevrolet of Carlsbad

Wow, whst a what a disappointment. Recently moved to area and needed a local dealership. I know I was there when they were experiencing issue with their internet (all dealers were Recently moved to area and needed a local dealership. I know I was there when they were experiencing issue with their internet (all dealers were effected) but thru every step of the process, from trying to reach a service advisor to the simple job of (new tires and oil change) were a massive failure. I would not go back again and will drive to mission valley first. More

Friendly, no pressure, full disclosure. Willing to listen and understand your requirements. Willing to accommodate. Willing to listen and understand your requirements. Willing to accommodate. More

Fast, straight forward with cost estimates, prompt updates throughout the service time. Shuttle service and done in time. updates throughout the service time. Shuttle service and done in time. More

Easy in and out with the perfect car. Derek helped me out with every aspect Derek helped me out with every aspect More

very service oriented. willing to work with your schedule service department knowledgeable ok to work with willing to work with your schedule service department knowledgeable ok to work with More

Everyone was friendly. They listen to my concerns. They made sure that I was happy with the service I received. They listen to my concerns. They made sure that I was happy with the service I received. More

Don helped me out this visit He was very kind and accommodating. I had booked an appt online for a recall and signed up for a shuttle ride back to work. Not knowing shuttles were shut down during Cov accommodating. I had booked an appt online for a recall and signed up for a shuttle ride back to work. Not knowing shuttles were shut down during Covid and that they'd need the car overnight, he set up a Lyft ride for me to go home. I truly appreciate him taking good care of me! He went out of his way to make sure my expectations going into this were met. Thanks Don! More

Vehicle is leaking oil all over my driveway after a simple oil change, taking it in first thing in the morning for them to fix it and have them clean my driveway. simple oil change, taking it in first thing in the morning for them to fix it and have them clean my driveway. More

I have gotten several oil changes and bought new tires. Over the last few years they even replaced a CV joint for me. Not once have they ever washed my truck. Tanner, the guy at the counter this time seeme Over the last few years they even replaced a CV joint for me. Not once have they ever washed my truck. Tanner, the guy at the counter this time seemed nice. That is why I gave such a high score. Tanner was great at reaching out to me about costs but, I had to call from two seperate phones as my cell phone was on hold for over 10 minutes and My work phone got through to sales that transfered me so I could leave a message. More

Jose me atendio muy amable me mostro las trocas que me guataban me ayudo mucho al final con el Sr Mike guataban me ayudo mucho al final con el Sr Mike More