Premier Chevrolet of Carlsbad

Calling and trying to get a hold of a human being was difficult. When finally reached someone, they couldn't help and transferred me to someones voicemail, who never called me back. Had to call three tim difficult. When finally reached someone, they couldn't help and transferred me to someones voicemail, who never called me back. Had to call three times and spend a total of 25 mins on hold to schedule a blind appointment, not knowing what service I would be getting. Worse than calling the government ! If happens again, will change dealerships. More

I am very pleased with the service department. Carlos greeted me promptly and the wait was minimal. I found him to be very polite informed and I couldn’t be happier. Bravo Carlos greeted me promptly and the wait was minimal. I found him to be very polite informed and I couldn’t be happier. Bravo More

I'm about to take a road trip by myself through the heat wave out there and I just needed to make sure everything was looking good with my car and it sure was. wave out there and I just needed to make sure everything was looking good with my car and it sure was. More

Wow, whst a what a disappointment. Recently moved to area and needed a local dealership. I know I was there when they were experiencing issue with their internet (all dealers were Recently moved to area and needed a local dealership. I know I was there when they were experiencing issue with their internet (all dealers were effected) but thru every step of the process, from trying to reach a service advisor to the simple job of (new tires and oil change) were a massive failure. I would not go back again and will drive to mission valley first. More

Friendly, no pressure, full disclosure. Willing to listen and understand your requirements. Willing to accommodate. Willing to listen and understand your requirements. Willing to accommodate. More

Fast, straight forward with cost estimates, prompt updates throughout the service time. Shuttle service and done in time. updates throughout the service time. Shuttle service and done in time. More

Easy in and out with the perfect car. Derek helped me out with every aspect Derek helped me out with every aspect More

very service oriented. willing to work with your schedule service department knowledgeable ok to work with willing to work with your schedule service department knowledgeable ok to work with More

Everyone was friendly. They listen to my concerns. They made sure that I was happy with the service I received. They listen to my concerns. They made sure that I was happy with the service I received. More

Don helped me out this visit He was very kind and accommodating. I had booked an appt online for a recall and signed up for a shuttle ride back to work. Not knowing shuttles were shut down during Cov accommodating. I had booked an appt online for a recall and signed up for a shuttle ride back to work. Not knowing shuttles were shut down during Covid and that they'd need the car overnight, he set up a Lyft ride for me to go home. I truly appreciate him taking good care of me! He went out of his way to make sure my expectations going into this were met. Thanks Don! More