Premier Chevrolet of Carlsbad

WOW…what an amazing experience! I called over inquiring on a Chevy blazer listed and was greeted via phone by Joey Silva….amazing! He worked very hard and diligently, even follo I called over inquiring on a Chevy blazer listed and was greeted via phone by Joey Silva….amazing! He worked very hard and diligently, even following up and ironing out some details with his managers, on his day off. I knew I was going to buy a car from JOEY. I couldn’t have picked a more friendly, outgoing, thorough, and eager salesperson. Upon arriving at the dealership, as a surprise for my daughter’s graduation, we were again greeted by several staff and Joey took us to the car to “test drive a blazer” (my daughter not realizing it’s her car). Joey had a bow on it and he even had the key chain I purchased on her new key fob to give her, to reiterate it was her car….amazing again! We worked with Jess (Jessica Breen) on financing options (loan vs lease, due to interest rates…ugghhh). She was able to go back and get me a great purchase rate, which sealed the deal to sign as a buy vs lease. Amazing effort and customer service, again! We lastly sat with Maria Cardenas, who already had the added warranties or packages I was looking to purchase. She did encourage and work on a price for the bumper to bumper warranty, which was uncovered as needed due to the bells and whistles on the RS blazer. Again, my needs and priorities were taken into account and I left out with a payment (a tiny bit more cash down…by choice…for payment likeness) that I had in mind. All the work put in by Jess for the rate and Maria for the added warranties, made it to where the loan wouldn’t need refinancing later…as previously discussed with them. Customer service is a huge part of any transaction for me, and Premier Chevrolet hit the nail on the head! Thanks for such a great car buying experience for us (was even able to add my 18 year old daughter to the loan at the end). Would recommend, refer and buy another vehicle at Premier Chevrolet of Carlsbad. You guys really have a great team there, and the customer service is dialed in! Thank you ❤️ More

Fast courteous friendly professional knowledgeable helpful. I would recommend this place to anyone. Good job!! helpful. I would recommend this place to anyone. Good job!! More

Service department wait times too long. 7:45 appointment 4:30 car was completed. Oil change and transmission fluid flush Work should take about a hour not all day. Will not be returni 7:45 appointment 4:30 car was completed. Oil change and transmission fluid flush Work should take about a hour not all day. Will not be returning ever again. We have been customers for 12 years. This happens almost every time. Get it together or prepare to loose more customers. More

Excellent service I brought my truck here because it was running bad and they fix it right away Thank u Humberto running bad and they fix it right away Thank u Humberto More

Summer and Fernando were so awesome in helping to get my car up and running. car up and running. More

Always feel my car is well taken care of when I bring it in for service. Have confidence it is safe to drive when I leave. Get a heads up of what May need at next oil change. Wouldn’t take my car anywhere in for service. Have confidence it is safe to drive when I leave. Get a heads up of what May need at next oil change. Wouldn’t take my car anywhere else. More

Above average in the area of customer courtesy. Still burdened with bureaucratic efficiency shortcomings despite good intentions. Still burdened with bureaucratic efficiency shortcomings despite good intentions. More

Great customer service, always reliable, super fast when it comes to getting our services done. Thank you all for getting it done! it comes to getting our services done. Thank you all for getting it done! More

Very helpful and courteous during appt. Professional would highly recommend. Will use again. Thank you. Professional would highly recommend. Will use again. Thank you. More

Always professional, friendly, and genuinely customer first There’s an obvious positive vibe and can-do attitude amongst all the staff. first There’s an obvious positive vibe and can-do attitude amongst all the staff. More