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Premier Chevrolet of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.5
307 Reviews
Call Dealership (877) 362-0203

5335 Paseo Del Norte

Carlsbad, CA

92008

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Showing 307 reviews

May 01, 2024

Have never been disappointed in any service received at Premier Chevy!! Adriana is an excellent service tech More

by btkohl728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi there, thank you for choosing Premier Chevrolet of Carlsbad! We take pride in our work and are always happy to read reviews like yours.

May 01, 2024

Carlos was great! Got me a Lyft to work. Updated me a few times on progress More

by brianbazinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Brianbazinet, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2024

Excellent service! Service department made sure everything went smooth and consulted with me when service was complete. More

by dscm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t temember
Report | Print
Apr 30, 2024 -

Premier Chevrolet of Carlsbad responded

Hello there, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

April 30, 2024

Great customer service always a great experience with Adrianna, couldn’t have asked for a better service advisor! More

by jallenphillipc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
Report | Print
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi there, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Premier Chevrolet of Carlsbad! Thank you for leaving us this response!

April 30, 2024

Service Dept is awesome. I have had the same advisor...Don....for years. He is fantastic and is the primary reason that I have used your dealership to service my last 4 S More

by alangreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Alangreene, we are glad that you had such a great experience with Don. We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

April 30, 2024

Each staff member I met with was very friendly, explained what I needed to do, and the work was completed more quickly than I expected. More

by sjackel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
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May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you for the great review!

April 27, 2024

The online scheduler option needs to be updated to reflect the proper hours of operation and service available More

by stealthy213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Report | Print
Apr 29, 2024 -

Premier Chevrolet of Carlsbad responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2024

Always a great experience at Chevrolet Carlsbad. I work with Carlos and he is always extremely helpful and communicative. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Apr 29, 2024 -

Premier Chevrolet of Carlsbad responded

Hello Brian, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2024

Excellent service and quickly completed. Will be back for the next oil change and tire rotation. More

by Peter.dame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
Report | Print
Apr 29, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Peter, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 26, 2024

I’ve been coming to premier for service for a couple years. Gave them the first hack at getting a deal done and they stayed in strong. Even showed their hand on an offer letter when other shops were sca More

by Dustintruman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, mike and Eddie.
Report | Print
Apr 26, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Dustin, our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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