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Premier Chevrolet of Carlsbad

Carlsbad, CA

4.5
307 Reviews

5335 Paseo Del Norte

Carlsbad, CA

92008

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Showing 307 reviews

May 04, 2024

Tanner was my service advisor and I actually preferred dealing with him. He is very personable, knowledgeable and courteous! If he has a customer at the time I come in I wait for him More

by wdseward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 06, 2024 -

Premier Chevrolet of Carlsbad responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

Adriana is amazing as always! She is communicative and easy to talk to. She is great! More

by wendyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Blas
May 06, 2024 -

Premier Chevrolet of Carlsbad responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional, we can do for you.

May 04, 2024

Friendly and knowledgeable staff, was greeted promptly and enjoyed the amenities provided. Repairs completed in a timely fashion. More

by Bob M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Blas
May 07, 2024 -

Premier Chevrolet of Carlsbad responded

Hello Bob, we are glad we could help! Please don't hesitate to reach out if there's anything additional, we can do for you.

May 03, 2024

Great Service reps. Fair price and work was done quickly. One issue was they did not appear to put done any protective plastic over the seat or paper on the mat on the d More

by jdruxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 06, 2024 -

Premier Chevrolet of Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 03, 2024

Fernando was a great help with my warranty work. Great service and done in a quick manner. No issues. More

by Jim Daichendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Jim, we are lucky to have Fernando on our team! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

I called the serve department for my tire rotation appointment and the team member was friendly and quick to set it up. Tanner, the service guy was also super friendly and helpful. My tires were ro More

by monmonschwaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Monmonschwaner, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 03, 2024

Hopefully, I spelled her name right Adrianna at the front desk of the service department you were truly helpful and very polite, thank you for the help from start to finish! They have great friendly service More

by eric_myatt86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thanks for the recommendation, and have an amazing day!

May 02, 2024

Service Rep Fernando took care of my vehicle! His attention along with the service team did an excellent job! More

by Elena Lagunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Wonderful to hear Elena! We're so glad you enjoyed working with Fernando. If there is anything else that we may do for you, please do not hesitate to reach out!

May 01, 2024

I have been using this facility for service for few years. Don is the best service advisor I ever had. He's wonderful to deal with. Friendly & easy & wonderful service. More

by f.sarram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Olsen
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi there, thank you for your kind review. We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2024

Don Olson (service advisor) is the reason I have worked with this dealership for the last 30 years. More

by dhedlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Olson
May 03, 2024 -

Premier Chevrolet of Carlsbad responded

Hi there, we are lucky to have Don on our team! Thank you for the great rating and please come back to see us again.

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