Premier Chevrolet of Carlsbad

Super rude rushed customer service from being greeted to picking up my truck. Service tech called at 5:15 said my truck was ready I was back at the service department @5:45. Truck wasn’t ready was not was picking up my truck. Service tech called at 5:15 said my truck was ready I was back at the service department @5:45. Truck wasn’t ready was not washed and tires were not rotated. They did offer a free car wash next time im in he area. I live in bonsall to come back. I came over here to get serviced and that’s already a haul. More

Some differences now since no longer Weseloh. Can’t get the main switchboard. No shuttle Can’t get the main switchboard. No shuttle More

Don in service did a great job with my corvette. I also appreciate him taking care of a recall with the transmission. I don’t like the fact that the recall wasn’t paid by Chevrolet especially since I also appreciate him taking care of a recall with the transmission. I don’t like the fact that the recall wasn’t paid by Chevrolet especially since if I didn’t do it then the warranty would be voided. More

Don Olson is the one reason I keep getting my truck serviced at Premier. Without him I’d move on. serviced at Premier. Without him I’d move on. More

Tanner was great to work with. Very personable and friendly. I appreciate the Lyft home Very personable and friendly. I appreciate the Lyft home More

Kind of unstructured. Heard a lot of cursing while waiting in finance. Waited another half hour for the vehicle get cleaned after signing and paying. Heard a lot of cursing while waiting in finance. Waited another half hour for the vehicle get cleaned after signing and paying. More

It took the Service Department 4 1/2 hours to do a simple oil change. We’re never going back. oil change. We’re never going back. More

All of the staff is super friendly and attentive. I worked with Felipe on my car purchase. I went in at first just to test drive the new Chevy Trax and look at some of the numbers and Felipe was very I worked with Felipe on my car purchase. I went in at first just to test drive the new Chevy Trax and look at some of the numbers and Felipe was very helpful and understanding. He is very knowledgeable about the cars on the lot and was able to answer all of my questions, and there were a lot. Felipe gave me a quote for an OTD price and I went home to think it over. Without any follow up on my part, Felipe reached out to me with an offer I could not turn down and I went into the dealership the next day to purchase the car. The process was seamless and I am super happy about how stress free Felipe made it. I worked with Maria in the finance department to cross the T’s and dot the I’s and she was super nice and was able to walk me through all of my options. If you have the option, I strongly recommend that you work with those individuals because they made the car buying process hassle free and cared more about meeting my needs than anything else. More

Good,customer service, friendly staff clean facility. Service department always on time when car is promised! Service department always on time when car is promised! More

Staff is friendly. Place is organized and efficient. Knowledgeable staff. Very smooth purchase. Easy to work with. Compared to car purchases with other dealers, this wa Place is organized and efficient. Knowledgeable staff. Very smooth purchase. Easy to work with. Compared to car purchases with other dealers, this was excellent. No drama. Joey was excellent. More