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Premier Chevrolet of Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.5
306 Reviews
Call Dealership (877) 362-0203

5335 Paseo Del Norte

Carlsbad, CA

92008

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Showing 306 reviews

May 13, 2024

Fernando was very efficient and communicative. Had my car washed too! Don is always a friendly face and remembers his past customers. More

by faheyk01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 14, 2024 -

Premier Chevrolet of Carlsbad responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2024

Amazing fast service! Very friendly and knowledgeable, definitely use for future service. Thanks so much! More

by Angieparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
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May 14, 2024 -

Premier Chevrolet of Carlsbad responded

Hello Angieparra, we're glad everything was completed quickly and to your satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2024

Felipe was great and process moved quickly. I was dreading the process but it went very smooth More

by cmcintyre98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe bohnenberger
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May 14, 2024 -

Premier Chevrolet of Carlsbad responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2024

Excellent customer service, Carlos definitely helped a lot and gave me all the information about my vehicle. More

by Jon32712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 14, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Jon, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2024

Always so friendly right when you walk into the door. It was a little busy when I got there so it took longer than I had expected but still a great experience! More

by aschrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
May 14, 2024 -

Premier Chevrolet of Carlsbad responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2024

Questionable pricing practices. They will try to add pricing in and hope you don’t notice More

by Rwt4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric
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May 14, 2024 -

Premier Chevrolet of Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to Adam McKey at amckey@premierofcarlsbad.com at your earliest convenience and we will do our best to resolve this with you.

May 09, 2024

Super rude rushed customer service from being greeted to picking up my truck. Service tech called at 5:15 said my truck was ready I was back at the service department @5:45. Truck wasn’t ready was not was More

by Amylsmith03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanner
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May 09, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Amy, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Thomas Moncayo at tmoncayo@premierofcarlsbad.com. We look forward to hearing from you.

May 09, 2024

Friendly staff, great service and has reasonable rates. Would definitely recommend this dealership. Happy customer! More

by greggeorge532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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May 09, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Greg, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2024

Service writer Fernando did a great job managing my vehicle maintenance. It was on time, on budget and professionally completed. Thank you More

by brucemoravec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Villalobos
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May 09, 2024 -

Premier Chevrolet of Carlsbad responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

May 09, 2024

Great check in and out staff getting me prepared for service and getting me out! More

by Gustav.denecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar
Report | Print
May 10, 2024 -

Premier Chevrolet of Carlsbad responded

Hi Gustav, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

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