Premier Chevrolet of Carlsbad

Just trying to buy a car and they add on $3,995 in “dealer preinstalled added equipment” to the MSRP. A bunch of crap I don’t want and don’t need. Two other dealerships in Orange County are not addin “dealer preinstalled added equipment” to the MSRP. A bunch of crap I don’t want and don’t need. Two other dealerships in Orange County are not adding this to the purchase. Hard pass. More

Horrible customer service and zero fault to fix a problem (that is easily fixable). I won’t be going back over a $20 coupon. I told the service advisor about my coupon prior to service, he decided to cas (that is easily fixable). I won’t be going back over a $20 coupon. I told the service advisor about my coupon prior to service, he decided to cash me out to early without using my coupon. Then wouldn’t discount it. Sorry to say you lost a customer over $20 and rude staff. Good luck with your business. Michael (760)660-xxxx. (If you really care - call me) More

I was pushed into a car I didn't want! I am very unhappy! Would Not recommend! I am very unhappy! Would Not recommend! More

This dealership lied to me, and was less than professional at all levels.From the salesman, to the finance officer, to the sales manager, and customer relations officer…and the service manager we professional at all levels.From the salesman, to the finance officer, to the sales manager, and customer relations officer…and the service manager were horrible. This was the worst car purchase experience I have ever had. Do not give them your business. More

Amazing team with great customer service, especially Mr Ahmed, he was very knowledgeable and helpful throughout the process, I highly recommend him, he really deserve to be a sales manager or something hig Ahmed, he was very knowledgeable and helpful throughout the process, I highly recommend him, he really deserve to be a sales manager or something higher, amazing personality, great customer service, More

” “I was completely impressed with their professionalism and customer service.” I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. and customer service.” I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. More

Transmission under warranty took a month to fix and then needed to be taken back in to repair a second time. Would anticipate they didn’t even diagnose for 2 weeks. Don in service was fantastic but the p needed to be taken back in to repair a second time. Would anticipate they didn’t even diagnose for 2 weeks. Don in service was fantastic but the process took entirely way too long and the transmission was not repaired well the first time. There is no chance it was test driven before returning and claiming it was ready. More

Excellent service. Good explanation of buying possibilities. No pressure sale and Excellent financing. Very knowledgeable sale person Good explanation of buying possibilities. No pressure sale and Excellent financing. Very knowledgeable sale person More

Service was good. Customer service staff average. Not friendly and wanted to charge me for service under warranty. Customer service staff average. Not friendly and wanted to charge me for service under warranty. More

Easy access, no pressure, informative accommodating, simplified processes Large selection of vehicles . Knowledgeable and professional staff simplified processes Large selection of vehicles . Knowledgeable and professional staff More