Precision Chrysler Jeep Dodge Ram

Took for recall and General diagnostic I took my 2008 Dodge Charger police package in for a recall and a diagnostic they told me that I will have my car back in 4 hours. To make a long sto I took my 2008 Dodge Charger police package in for a recall and a diagnostic they told me that I will have my car back in 4 hours. To make a long story short they call to tell me that I will not be getting my car till the next day because the don't know if they got the right part for my car but they had ordered this part 2 weeks ago when I went in for the first recall . How could this be when is a recall and they had all my car information this was the worst customer service I experience. At this point I don't even know if they did the job correctly because now my car horn doesn't work now and they still charge me for the diagnostic after all of this. I understand that I had to pay for the diagnostic because I requested one but when you they tell me something I already know and told them that was wrong with the car. Then to be told that I have to get a new Engine for my car. This is the worst news but I don't understand because drove the car there all could say was there to much going on when all I had was one misfire code and a tick coming from my Engine. I didn't buy the from this dealership but I wouldn't recommended Because I received the worst customer service experience at this dealership I this time I am taking the car to a other dealership to check if they did the job correctly . More

Great car buying experience Last Saturday I leased a brand new Grand Cherokee from Precision. I spoke with Brian on the phone a few times before I met with him so he knew what I Last Saturday I leased a brand new Grand Cherokee from Precision. I spoke with Brian on the phone a few times before I met with him so he knew what I was looking for. When I got there he went over all possibly options in my price range so I could make the best decision for me. He spent a lot of time with me running numbers to make a deal work that I was comfortable with. I got a great deal and love my new car. I previously leased a Jeep from a different dealership in the area and did not have a good experience. The service and experience I had at Precision was great! I will definitely go back there in the future for my next car purchase. More

Great place to buy a car What a surprise - after wasting hours at a bait and switch dealership and finally walking out, we walked into Precision and spoke to John Leonhard. What a surprise - after wasting hours at a bait and switch dealership and finally walking out, we walked into Precision and spoke to John Leonhard. There was no pressure, no false claims, and no deals that didn't exist. From the very beginning, it was clear that John and Precision were not your ordinary dealership. He worked with us to find us a really great deal on a fabulous car (a much nicer car than we ever thought we could buy). He even had us come back for a personal lesson on all the new bells and whistles. If you're tired of the false claims and outright lies, John is your go to guy! More

Absolute Pleasure to work with This was a great dealership. John Leonhard found me the perfect car that had everything I was looking for. The whole procedure was absolutely amazin This was a great dealership. John Leonhard found me the perfect car that had everything I was looking for. The whole procedure was absolutely amazing. I would recommend this dealership to anybody looking for a car More

AVOID THIS DEALER Horrible service.we bought a Truck and wanted it serviced for a simple trans problem after owning it for a week and a half. Had to wait two weeks befo Horrible service.we bought a Truck and wanted it serviced for a simple trans problem after owning it for a week and a half. Had to wait two weeks before the even mentioned a rental car. We sent it to our ford dealer, they wanted to fix the truck at this own place. Had to wait another two weeks for the truck to go back to them. It has been at their shop now for two weeks and has not moved. Everytime we call, no one knows what is going on with the truck or where it is. No one ever answers the phone or calls back in a timely manner. They are time consuming for no reason. Worst service department I have ever seen. More

A Dealership with Integrity! After a horrible experience at another dealership on Rt. 46, I can't thank the staff at Precision enough for treating us with dignity and respect. It After a horrible experience at another dealership on Rt. 46, I can't thank the staff at Precision enough for treating us with dignity and respect. It was a no-pressure, stress free purchase. Many thanks to John Leonhard for his honesty and willingness to accommodate us from start to finish. More

Absolutely Pleasurable On 9/21/15- John Leonhard was a pleasure to deal with and didn't try to sell us a vehicle we didn't need. I went to the dealership with specific item On 9/21/15- John Leonhard was a pleasure to deal with and didn't try to sell us a vehicle we didn't need. I went to the dealership with specific items I wanted in the vehicle and specific car payment I wanted to pay. We first looked at a Jeep Grand Cherokee and the payments were more than I wanted to pay. John then found us a Cherokee with everything I wanted in it. John left my husband and I to discuss what we wanted to do. There was no pressure what so ever. John has called several times to make sure we were happy with the vehicle. He was a pleasure to work with. I would recommend him to anyone wanting to buy a new vehicle. Sincerely, Eleanor Scangarella More

An amazing experience and great staff!! I was interested in buying a used truck that was in my budget, I went to a few dealerships before and most of the salesmen where very aggressive and p I was interested in buying a used truck that was in my budget, I went to a few dealerships before and most of the salesmen where very aggressive and pushy about buying a car, even though I explained I was not looking to buy right away unless I find an amazing deal. But when to Precision I saw a truck that I was really interested in and when I walked inside I met a salesman named Christian and he showed me the truck. Talking with Christian was very easy and he came off really professional and very informative, he was not aggressive and pushy about buying the truck. I explained that my credit was not the best but wasn't bad either. Christian worked with me patiently and him and the Sales Manager Jim were extremely helpful and worked with me to get an amazing deal that was just under my budget!! They made me feel very important and comfortable. Thanks to the Christian and Jim I had an amazing first time buyer experience and I would Highly recommend to See Christian at the Precision Dealership for a great deal!!!! More

John Leonhard is a breath of fresh air! It was fantastic working with John. John was recommended to me by my insurance agent. I called him and told him exactly what I needed and he went to w It was fantastic working with John. John was recommended to me by my insurance agent. I called him and told him exactly what I needed and he went to work. When I arrived at the dealership, he had the car waiting for a test drive. After the test drive, we walked back into the store and I saw another bright and shinny car I thought I wanted. (Yes, I am easily distracted by bright and shinny cars!) He was the one who kept me focused! He reminded ME of want I wanted. Without hesitation, I would recommend John to family and friends. More

No pressure, easy buying experience I went to precision very confused about which would be the right car for me. John patiently worked with my wife and I, and helped us get in the perfe I went to precision very confused about which would be the right car for me. John patiently worked with my wife and I, and helped us get in the perfect car. If you want a buying experience where you don't feel rushed, or pressured, go see John. Love our new Durango! Thanks again! More