Precision Chrysler Jeep Dodge Ram

Excellent Experience! A very special thank you to Jasmine for making my 1st experience buying a car a pleasure! She went above and beyond including driving my jeep to my h A very special thank you to Jasmine for making my 1st experience buying a car a pleasure! She went above and beyond including driving my jeep to my house and finding me a 2nd key for the car. More

Great Experience! Even though I did not buy my Chrysler 300C here they took great care of my car and fixed the problem that was covered under warranty. Can't say enough Even though I did not buy my Chrysler 300C here they took great care of my car and fixed the problem that was covered under warranty. Can't say enough how Brian Brian Pangione and his Precision crew were able resolve all the issues connected to my initial problem without any cost . I will definitely recommend them and when I am ready to buy my next Chrysler I will definitely come here. I will be getting all my future work done as well. Great service! Thank you again you made a customer for life! More

Terrible experience all the way around The sales team is not responsive and like many dealerships these days, they know surprising little about the cars that they sell. The service departme The sales team is not responsive and like many dealerships these days, they know surprising little about the cars that they sell. The service department uses warranty defects as an opportunity for a cash grab. It was the worst experience that I've ever had at a car dealership - and that's saying a lot. More

Great Services This was the third time they were servicing my Jeep and they were very accommodating to my schedule. They were very friendly and went out of their way This was the third time they were servicing my Jeep and they were very accommodating to my schedule. They were very friendly and went out of their way to help me. Brian Pangione and his team were very helpful. Lori Cassidy More

What a joke While at the service counter all I heard was screaming and yelling from the office next to the service counter, the majority of the words obscenities. While at the service counter all I heard was screaming and yelling from the office next to the service counter, the majority of the words obscenities. I was ridiculous to hear this unprofessional screaming at a place I was going to leave my car. I was told it was the owner of the dealer an he speaks load, well he must scream all the time very very unprofessional atmosphere. Than before I could even find out what was wrong with my car, this clueless kid was talking about selling me a service contact. This place is a joke. More

FANTASTIC Dealer and Salesman John W We bought 2 Jeeps from Franklin-Sussex Automall and they were HORRIBLE with the cars (Had major problems) , The Service guy Jim is a complete nasty je We bought 2 Jeeps from Franklin-Sussex Automall and they were HORRIBLE with the cars (Had major problems) , The Service guy Jim is a complete nasty jerk, the managers also suck....NEVER again. Then found John W at Precision, what a GREAT and caring guy, helped us get as much as possible for our 2 "LEMONS" from FSAM. Met the MGR Jim also a GREAT guy. This is a FANTASTIC, HONEST,and CARING dealership with only the BEST cars possible...WELL worth a few more $$ if so..... More

Service above and beyond the call My daughter's Dodge Nitro had a recurring issue and the warranty company was giving us the run around. Brian P made it his business to work with the w My daughter's Dodge Nitro had a recurring issue and the warranty company was giving us the run around. Brian P made it his business to work with the warranty company and get the issue resolved (with no cost to us)!!! Almost impossible to find that kind of service. Should also mention that the sales team has been great to deal with over the years as well. Hard to say more Thanks again Roger More

Waste of time and money I took my Durango in for a check engine light. They told me it wad a thermostat and proceeded ton"update software". After taking it back a second ti I took my Durango in for a check engine light. They told me it wad a thermostat and proceeded ton"update software". After taking it back a second time, they didn't bither to update me and kept the vehicle all day. After 5 calls and 2 voice mails, they told me they "updated software" again but still didnt replace thr thermostat. Aftdr waiting all day, I expected it to be fixed. Less than 30 minutes after leaving the dealer, the check engine light is back on again. Between the wasted time and failure to fix the issue, no one should trust their service as they also told me this wasn't covered by the warranty. More

Awesome Sales experience I have purchased 8 Dodge/Chrysler vehicles over the past years and I have been to all the dealers around the Plakes/Wayne area. This was by far the be I have purchased 8 Dodge/Chrysler vehicles over the past years and I have been to all the dealers around the Plakes/Wayne area. This was by far the best experience my wife and I have had purchasing our '17 Chrysler Pacifica. The entire staff was helpful, nice and courteous to us. I want to give a special shout out to Megan and Tommy as they were the main people we dealt with. I will be going back to this dealer when the need to arises. More

Always goes above and beyond Bought my truck here a little over a year ago. It was a pre-owned vehicle. After a few months noticed a squeak in the front. Brian in service made Bought my truck here a little over a year ago. It was a pre-owned vehicle. After a few months noticed a squeak in the front. Brian in service made it his mission to find it. Took several tries but figured it out and repaired it beyond my satisfaction. More