Precision Chrysler Jeep Dodge Ram

I visited this dealer twice before I decided to buy. Both times prior to purchasing I worked with Roy and test drove two different Jeep Wranglers. Roy was very patient each time, answering my questions Both times prior to purchasing I worked with Roy and test drove two different Jeep Wranglers. Roy was very patient each time, answering my questions and listening to my concerns. He's very knowledgeable. What made me decide to purchase from Precision, specifically from Roy was that he was VERY low pressure - he made me comfortable. Today I test drove, purchased and drove home in my new Jeep. There was a slight miscommunication during the final transaction, but Roy's manager - Joe made it right. I will be referring my friends and family to Precision Jeep and especially Roy. Thank you! More

Chris was very friendly and helpful. The price was the best in the area and the entire process was very pleasant. I would highly recommend this dealership. best in the area and the entire process was very pleasant. I would highly recommend this dealership. More

Had problems with my mds on my ram 1500 she was very knowledgable about my truck she's always smiling and takes care of me. Great customer service! Pam Always make you feel like your family. knowledgable about my truck she's always smiling and takes care of me. Great customer service! Pam Always make you feel like your family. More

Everyone at this dealership was very helpful and accommodating in helping us find what we were looking for. We were very happy with the service we have had there and the service to come. I would def accommodating in helping us find what we were looking for. We were very happy with the service we have had there and the service to come. I would definitely recommend going to this dealership. More

I have always received premiere service from the dealership. From the purchase of my car in 2008 and indluding any and all service related issues since. I travel all the way from Bloomfield, NJ beca dealership. From the purchase of my car in 2008 and indluding any and all service related issues since. I travel all the way from Bloomfield, NJ because of the service I receive. More

We could not have been more satisfied with the service we received from precision in butler. Roy our salesman went out of his way to find us the jeep we wanted. we stopped in on sat looking for a jeep and al received from precision in butler. Roy our salesman went out of his way to find us the jeep we wanted. we stopped in on sat looking for a jeep and although they did not have what we wanted in stock, roy located the exact one we wanted and had it at the dealership ready for us on monday. Our salesman Roy listened to all of our preferences, explained thoroughly all of our options and then found the Jeep we wanted. Thanks to Roy's taking the time to listen to us and getting what we asked for we now have a new jeep liberty and couldnt be happier with it. Roy's professionalism, product knowledge, friendly manner and the price of our new jeep left us very satified with this dealership. We would definitely recommend Precision & Roy to friends and family. More

The dealership was clean and all the staff was helpful and friendly. I did not feel pressure from any of the staff, but they were available to answer all of my questions. The buying process was comforta and friendly. I did not feel pressure from any of the staff, but they were available to answer all of my questions. The buying process was comfortable and I felt thoroughly informed. More

Great dealership , friendly and knowledgable staff service manager and staff are friendly and accommodated me in scheduling service and oil changes for my vehicle on Saturdays even though they were ex service manager and staff are friendly and accommodated me in scheduling service and oil changes for my vehicle on Saturdays even though they were extremely busy! Will definitely be back when we are ready for our next vehicle! More

Upon entering the Service Area the first person to greet me Was Brian Pangione and he made me feel like I belonged at this dealership and I wanted to give him my service request. Very pleasant person and I me Was Brian Pangione and he made me feel like I belonged at this dealership and I wanted to give him my service request. Very pleasant person and I decided this was going to be my dealership to bring my Van from now on. While I was waiting I visited the new car showroom and was greeted by Roy Nathans who was so easy to talk to and I felt like I wanted to sit and discuss a new vehicle with him. He spent over 45 minutes with me and I gained a level of confidence that other salespersons have not provided me with. I will lease my next Town & country from him. More

I guess my experience with this dealership was a one off, based on what other people have said, but here is the story. I am a driving enthusiast. Manual transmission is my thing. I can discuss torque curves based on what other people have said, but here is the story. I am a driving enthusiast. Manual transmission is my thing. I can discuss torque curves for hours and to me vehicle's underbody and engine compartment are as important as the looks on the outside. I was looking for a lease on a 2013 Jeep Wrangler. The salesman was mediocre at best, not being able to present the product and was making up stuff as he went along. I kept asking questions and it felt like I am leading him to an answer instead of him driving the conversation. Then, he must had thought I am stupid because when I pointed out two rusting bolts on the vehicle in the showroom securing the rear of the cabin to the frame he told me they were scratched during installation. I inquired about difference between 3.21 and 3.73 axle ratio and he answered the latter goes with larger tires for speedometer speed accuracy. When my wife and I sat down at his desk there were two dirty coffee cups left from previous clients standing right in front of us all the time. Now, that's just sloppy. By that time I pretty much knew this dealership was not for me. Then, as I wanted to look at vehicle colors available on the lot sales manager Bob Lizanich comes over and things started to heat up. I told him roughly the structure of the deal I was expecting and he just laughed at me. At the same time he was refusing to give me a quote unless I am buying that day, standing over me like a bouncer waiting for me to leave. As a former special forces member and a veteran good 15 years ago I don't get intimidated by things like that and start reason with him though the numbers. The thing about Lizanich is if he is not comfortable with the questions or doesn't want to provide details or transparency he switches to personal remarks. He asked me sarcastically how long have I been selling cars and telling me how long he has been in business and how he knows it all. Eventually he agrees to run the numbers for me, but his numbers are way off. Any attempt on my part to clarify where we differ, while I am running numbers on my calculator, are met with demeaning remarks. What Lizanich didn't know, and I never told him is that he is dealing with someone who has a masters degree in finance and holds a senior role at a major investment bank. Ins and outs of financial deals is my current specialty. Needless to say I went to a different dealership and besides me on the desk is a lease agreement with a monthly payment of $150 per month lower, believe it or not, than what Lizanich had quoted me with the same down payment on the same msrp of $29K. The dealership I leased at still made $1,100 on the deal. They were upfront and transparent, showing me their invoice too. Know what you want and don't give in. The end of story. God bless and good luck to all. More