Pre-Owned Factory, Inc.

Steve Made It Easy Went here looking for a car and from the moment i stepped onto the lot it was easy as can be. I didnt have a salesman pushing nicer cars down my throa Went here looking for a car and from the moment i stepped onto the lot it was easy as can be. I didnt have a salesman pushing nicer cars down my throat, instead Steve E asked me what i liked and within 5 minutes i was off test driving them! A few days later and after going to many dealerships who did try to price gouge me (Quirk and Boch) i settled on a used 2015 Cruze which I love. I got a fair price for the both of us and had the paperwork signed and done that night. Got a call from Steve and was able to go get the car with plates, MA inspection sticker, and a fresh oil change. Very happy with the service from Steve so when you come hear ask for him! More

Just Brought my New Lexus very Happy. I bought my new car from Mike Gunn, very happy very professional I highly recommend this dealership if you wanna get treated right. Easy to deal with I bought my new car from Mike Gunn, very happy very professional I highly recommend this dealership if you wanna get treated right. Easy to deal with and no pressure. More

Five Star service!!! I just bought my second car from Preowned Factory and I wouldn't go anywhere else. The entire staff was professional, courteous and expedited my tran I just bought my second car from Preowned Factory and I wouldn't go anywhere else. The entire staff was professional, courteous and expedited my transactions. I won't give my business to anyone else. Thank you to my salesman Mike Gunn, Nikki the Finance manager, and thank you to the big boss Frank! Jared S. Milford, MA More

Awesome My whole experience was wonderful at Preowned factory. Josh helped me find the perfect car for my needs and budget.i love my new fusion. Finance perso My whole experience was wonderful at Preowned factory. Josh helped me find the perfect car for my needs and budget.i love my new fusion. Finance person was pretty helpful too. More

Dream car found! My uncle has bought 3 cars from preowned factory. He suggested we pay a visit and it was the best decision I've ever made regarding cars! When we cam My uncle has bought 3 cars from preowned factory. He suggested we pay a visit and it was the best decision I've ever made regarding cars! When we came in to look at cars, Steve walked us through the lot and helped us find the perfect car. Steve was very friendly and approachable. We came in to browse, and ended up buying an awesome car for a great price! I've never been so in love with a coupe. Super grateful for Steve's help. I'm amazed at how easy it was to get approved and go home with a new car. Now I have my dad checking the lot for cars, while sipping freshly ground coffee offered to us. These guys are great! No hassle, and unwarranted pushes to buy a car. We all know how annoying car dealers can be, but not these guys. They let us make our own choices with the perfect options. Will definitely buy from here again. More

Taken advantage of due to poor credit The pre owned group takes advantage of people with poor credit. I went in 2 years ago and bought a Toyota. The asking price was $9000 but when we went The pre owned group takes advantage of people with poor credit. I went in 2 years ago and bought a Toyota. The asking price was $9000 but when we went to sign the paper work it said 11700. They finance manager told me that the price goes up because of my poor credit. I had to put a 1000 down which I was told goes right in the dealers pocket. I was assured that after 2 years I would be able to refinance or trade out of this car. Well it's been 2 years and I have been laughed out of every dealership because no one will give me even remotely what I still owe on this vehicle nor can I refinance because the car is to old. Basically I am stuck paying for this car with a ridiculous rate and no chance of trading out. I am so disappointed with Tasca. I went here because all I heard were good things but at the the end of the day it was probably the worst financial mistake I have ever made! More

Started off OK, then got worse It all started when I was emailing back and forth with the internet salesman (Alexandor) about a 2006 mazda6 I was interested in. He was very helpful It all started when I was emailing back and forth with the internet salesman (Alexandor) about a 2006 mazda6 I was interested in. He was very helpful and helped me make an appointment to look at the vehicle and told me to ask for Frank when I arrived. My appointment was at 4:30, I stood there for a half hour INSIDE the dealer before somebody finally asked me if I needed help. When I was able to talk to Frank he gave me the keys and I looked at the car while he helped someone else. The car was not a bad car, seemed to be in good shape body wise. I went to start the car and it took a second to turn over because there was almost nothing in the gas tank at all, the needle didn't move when I turned it on. I know that dealers don't keep a lot of gas in their cars but they usually have a quarter tank or so for test drive reasons, so I felt uneasy about that. Then I noticed that the small storage compartment above the radio was damaged and needed a new cover, which was not shown in the pictures online. What really threw me off was the glove box, when I opened it I saw and unused drink straw and several dirty napkins that someone had left behind. Really? Dirty napkins in the glove box? Completely unacceptable from my point of view. After seeing all of this I lost interest in the car (obviously) and went to talk to Frank about it. We went over what I saw and how I felt about it and he claimed he knew nothing about any of it (dirty napkins, broken cover, no gas etc.) and continued to try and sell me the car regardless of the issues. Long story short, when you buy a vehicle, you should feel 100% comfortable with the dealer you are buying it from, and I did NOT feel comfortable at all. I'm still looking for a car but I will not be buying from them and I don't recommend that you don't either. More

Used Car Dealership Experience Exceeded Expectations We went to the dealership worried that we would taken advantage of because of our less than stellar credit. However, within a few minutes of meeting We went to the dealership worried that we would taken advantage of because of our less than stellar credit. However, within a few minutes of meeting Eric, our Sales Consultant, we felt completely at ease. His knowledge and expertise in sales, financing and vehicles was a welcome change to what has normally always been an irritating and nerve wracking experience. We got an excellent deal on a used 2011 Chevy Malibu with Eric's guidance. They even cleaned the car (again), filled the tank and put our plates on the Malibu. They will also be making sure that the vehicle is registered and inspected. We will return to this dealership and request Eric upon our next purchase. Very impressed - thank you!! More

Great service Thanks to Eric the salesman that helped me through the process , being very informative and kind , also rushing along the process in order to fit my b Thanks to Eric the salesman that helped me through the process , being very informative and kind , also rushing along the process in order to fit my busy schedule . Also ,many thanks to nikki the "loan officer/financing department she was very kind and friendly. More