Power Ford
Albuquerque, NM
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1,760 Reviews of Power Ford
Overall the experience was a positive one. 3 days was a bit long to complete the work. I scheduled a month out. My expectation is you’d have technicians available to complete the repairs in le 3 days was a bit long to complete the work. I scheduled a month out. My expectation is you’d have technicians available to complete the repairs in less than 3 days. More
Excellent customer service. Very respectful individual who handled all my customer service needs. thank you again. Power ford Very respectful individual who handled all my customer service needs. thank you again. Power ford More
The service department was awesome! I highly recommend Mark (advisor). I was able to schedule my visit online and Mark made sure I was updated with what was going on with my car. I highly recommend Mark (advisor). I was able to schedule my visit online and Mark made sure I was updated with what was going on with my car. More
The staff do not do what they say they will do and are not customer focused but only interested in the sale. I ordered a Mustang Mach-E at the beginning of March and it arrived damaged in early July. I not customer focused but only interested in the sale. I ordered a Mustang Mach-E at the beginning of March and it arrived damaged in early July. I asked that they look after the car and keep it shaded as the new batteries are damaged by extreme heat. My requests were ignored until I went to the repair-shop and made an issue of it. They did not keep me informed of any of the work being done and ignored my requests to do so. Apparently, if it doesn't result in an immediate sale, you do not matter to the sales team. More
Good prices. Friendly staff. Staff goes above and beyond to help with your purchase. Will definitely recommend to friends and family. Friendly staff. Staff goes above and beyond to help with your purchase. Will definitely recommend to friends and family. More
The service department is fantastic. The amenities offered to customers in both the sales and service departments are very good. My only issue was with my initial car buying experience. The amenities offered to customers in both the sales and service departments are very good. My only issue was with my initial car buying experience. One associate was extremely pushy and borderline rude. What brought me back to purchase was the kindness and professionalism of the associate I initially worked with. More