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Power Ford

Albuquerque, NM

4.8
1,760 Reviews
Call Dealership (505) 545-8001
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1101 Montaño Rd NE

Albuquerque, NM

87107

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1,760 Reviews of Power Ford

August 19, 2023

Service department is fast, customer oriented and well run. Power Ford is in a great location. More

by Redsaturn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Nethery, Elijah Lucero
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your fantastic five-star review! We're thrilled to hear that our service department impressed you with its speed, customer focus, and efficiency. We appreciate your kind words about our location as well. Providing a great experience is important to us, and we're glad we could meet your expectations. Thank you for choosing Power Ford. –Matt

August 19, 2023

Very helpful and very responsive to my needs. Love the pick up and delivery. Thank you. More

by Jacks1251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your wonderful five-star review! We're delighted to hear we could assist you effectively and meet your needs. Our pick-up and delivery service aims to make your experience convenient. Your appreciation means a lot to us. Please let us know if there's anything else we can do to enhance your experience. Thank you for choosing us and for your kind words! –Matt

August 18, 2023

Very professional and polite. They offer a mobile service which is very convenient and timely More

by Samandally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile tech John, Anne Galke
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your wonderful five-star review! We're glad to hear that our team provided professional and polite service. Our mobile service aims to offer convenience and timeliness, and we're delighted that it met your expectations. We value your feedback and THANK YOU for choosing us. If there's anything else we can assist you with, don't hesitate to reach out. –Matt

August 18, 2023

Katie was awesome. She is personable and on the ball. Very good experience. I will be back More

by jwdaylight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your fantastic five-star review! We're delighted to hear that Katie provided an awesome and personable experience. Your satisfaction is important to us, and we're glad we could meet your expectations. We appreciate your kind words and look forward to serving you again. Thank you for choosing us! –Matt

August 18, 2023

Power Ford took my suv in as soon as I called and they did the ford recall repairs faster than I expected More

by Moralesana77moralesana77@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your fantastic five-star review! We're thrilled to hear that our team promptly accommodated your SUV for recall repairs and exceeded your expectations with the speed of service. Providing efficient and timely service is our goal. THANK YOU for choosing us. We look forward to serving you again. –Matt

August 18, 2023

Waited all day for an estimate when we had an appt. Set two weeks prior! Was there early before our 10:15 appt. Didn’t get out closer to 2:30 PM. Even had gone to the asstant service manger for what More

by Gloria & James Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Appel
Report | Print
Aug 21, 2023 -

Power Ford responded

We apologize for the lengthy wait and inconvenience you experienced during your recent visit. This is certainly not the level of service we aim to provide. Your time is valuable, and we deeply regret any frustration caused. We're actively addressing this delay with our team to ensure better scheduling and communication moving forward. Please accept our sincere apologies for falling short of your expectations. Your feedback is important, and we hope to have a chance to provide you with a much smoother experience in the future.

August 14, 2023

Courteous employees, fast service no extras pushed. So much better than my previous dealership. Thanks More

by Patkelley1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your wonderful five-star review! We're thrilled that our courteous staff provided you with fast service and a pressure-free experience. Your satisfaction is our priority. We appreciate your kind words and thank you for choosing us. We're here whenever you need us, and we look forward to serving you again! –Matt

August 13, 2023

Service was great and did not have to wait too long for my oil change. I always go back for the service More

by oliviaolivas220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Aug 21, 2023 -

Power Ford responded

Hi, Olivia – thank you for your wonderful five-star review! We're thrilled to hear that you had a great service experience and that your oil change was done promptly. Your continued trust in our service means a lot to us. We appreciate your kind words and look forward to serving you again. THANK YOU for choosing us! –Matt

August 13, 2023

Efficient, customer friendly and reliable . Got my car in and out of the shop. I was back on the road and my car was fixed appropriately. Thanks to Francisco Rivas service advisor he was very More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rivas
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your amazing five-star review! We're happy that our efficient, customer-friendly, and reliable service got you back on the road with appropriate fixes. Francisco Rivas is a valuable part of our team, and we're glad he provided you with excellent service, timely communication, and transparency. Your satisfaction means a lot to us, and we look forward to assisting you again. Thank you for choosing us and for your kind words! –Matt

August 12, 2023

Great service department, very friendly and helpful. I trust them to do a good job and be honest. More

by richard.a.clark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your fantastic five-star review, Richard! We're glad our service department provided you with great, friendly, and helpful service. Building trust through honesty and quality work is what we aim for. We appreciate your kind words and your trust in us. Thank you for choosing Power Ford! –Matt

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