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Power Ford

Albuquerque, NM

4.8
1,757 Reviews
Call Dealership (505) 545-8001
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1101 Montaño Rd NE

Albuquerque, NM

87107

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1,757 Reviews of Power Ford

January 07, 2024

My 2020 F250 went in for service for throwing codes. Advisor Mr. Jacob Ortega was upfront stating they would get to it as soon as possible and would communicate thru-out service. Truck was returned afte More

by aaambrogi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Report | Print
Jan 08, 2024 -

Power Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jacob Ortega provided you with excellent service and communicated transparently throughout the repair process. We appreciate your recommendation and look forward to serving you again in the future. Safe travels in your F-250. –Matt

January 07, 2024

They worked very Fast, everyone was very nice, having communication is very important. The manatees were very convenient. More

by Liamlilly22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher king , Christopher Hernandez
Report | Print
Jan 08, 2024 -

Power Ford responded

Thank you for your kind words! We're delighted to hear that our team provided fast service, was friendly, and maintained excellent communication. We agree that effective communication is essential. We appreciate your feedback and look forward to serving you again in the future. –Matt

January 07, 2024

Driving through town. Had a mechanical issue. They got me in and out and back on the road More

by stevetrumfio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Report | Print
Jan 08, 2024 -

Power Ford responded

Thank you, Steve, for the glowing review! We're glad we could quickly resolve your truck's mechanical issue and get you back on the road. Our team prides itself on efficient, honest service. Safe travels! –Matt

January 07, 2024

Great, honest and hard working. The workers took great care of me and my truck. More

by Jeremys.bien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Albert Lopez, Jacob Ortega, Elijah Fernandez, Seth Thompson
Report | Print
Jan 08, 2024 -

Power Ford responded

We're thrilled to hear about your positive experience! Our team is dedicated to providing exceptional service and treating both you and your truck with the utmost care. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 06, 2024

Destiny was amazing with keeping me updated and Cesar was able to explain everything so I could understand More

by stevenggriego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes
Report | Print
Jan 08, 2024 -

Power Ford responded

Steven, thank you for your kind words. We're thrilled to hear Destiny excelled in communication, and Cesar clarified and understood everything. Our team strives for clarity and customer satisfaction. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 06, 2024

Always keeping information flowing and quick to respond with updates. Very professional and courteous to all customers. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Tafoya
Report | Print
Jan 08, 2024 -

Power Ford responded

His, Shawn – your feedback means a lot to us. We're committed to maintaining open communication and professionalism at all times. Thank you for recognizing our dedication to customer service. We're here to ensure your experience is always top-notch! –Matt

January 05, 2024

Very responsive, very nice interaction and service oriented. From everyone. Operator through service technician and service manager. Also nice to see women working in the service area. More

by steven.keene80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes, Sherwood Kira
Report | Print
Jan 05, 2024 -

Power Ford responded

Thank you, Steven, for your wonderful review! We're pleased to hear about your positive interactions with our responsive team, from the operator to the service technician and manager. It's great that you appreciated the diversity in our service area. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 05, 2024

This is the second time I’ve had my vehicle serviced at the dealer and I must say that both experiences have been above and beyond. They are super friendly and keep you informed. The waiting room is comfor More

by stanleekitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherwood Kira
Report | Print
Jan 05, 2024 -

Power Ford responded

Thank you for your fantastic review! We're thrilled to hear that both of your service experiences with us have been exceptional. Your compliments on our friendly team, communication, and comfortable waiting room are greatly appreciated. We're committed to maintaining this high standard and look forward to your next visit! –Matt

January 05, 2024

I was very happy with my last experience at Power Ford. Darren took great care of me and my truck. I will definitely be going back. More

by venturebro32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Report | Print
Jan 05, 2024 -

Power Ford responded

Thank you for your positive review! We're delighted to hear that Darren took great care of you and your truck, resulting in a happy experience. Your intention to return is the best compliment we could receive. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 04, 2024

Very eager to please customers, but can come on very strong or rush things so some details get overlooked. They will make any necessary corrections or adjust. More

by Elgomez3713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 05, 2024 -

Power Ford responded

Thanks for your review and feedback! It’s our pleasure to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

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