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Power Ford

Albuquerque, NM

4.8
1,756 Reviews
Call Dealership (505) 545-8001
View Awards

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,757 Reviews of Power Ford

January 17, 2024

Everybody at Power ford was very polite and very easy to deal with. I will be a long time customer because I know my business is appreciated here unlike other Ford dealerships thank you Power ford for makin More

by Toughguy84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Distiney Pulido, Jesse Flores
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Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We're thrilled to hear about your positive experience with our polite and accommodating team. Knowing that you feel valued as a customer means a lot to us. We look forward to being your trusted dealership for the long term and continuing to provide seamless service for all your automotive needs. –Matt

Jan 17, 2024 -

Toughguy84 responded

Matt, thanks for taking the time to respond to the survey . Just goes to show how committed power cord is to customer service and customer satisfaction. I will be purchasing new fleet vehicles this year and I will definitely bring my business back to power ford .

January 16, 2024

Great service and communication. Kept in loop of what service is going on while waiting. More

by storres5915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We're delighted to hear about your positive experience with our great service and communication. Keeping our customers informed and in the loop is a priority for us, and we're glad to have met your expectations. We look forward to serving you again in the future! –Matt

January 15, 2024

Went for an oil change on my mustang. The process was quick and easy and Christopher Hernandez was very helpful. More

by Cesarcamejo97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline, Christopher Hernandez
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Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We're pleased to hear that your oil change for your Mustang was quick and easy. Christopher's helpfulness is greatly appreciated. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 15, 2024

Always great. Always improving. Always loyal to true customers. Always tells the facts weather good or bad. I can respect that. More

by Weird guy with the Mavrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Darren Francisco, Brittany Waddleton, Natalia Rivera, Destiny Nuanes, Jacob Ortega, Taven Hazen
Report | Print
Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We greatly appreciate your loyalty and trust in our commitment to providing honest and improving service. Your feedback is invaluable, and we'll continue to strive for excellence in serving our true customers. We look forward to always meeting and exceeding your expectations! –Matt

January 13, 2024

Fast friendly service Kira was very pleasant, and she explained everything it was an amazing experience More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherwood Kira
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Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review, Jim! We're delighted to hear about your fast and friendly service experience with Kira. Her pleasant demeanor and thorough explanations are truly appreciated. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 11, 2024

I have always had great service; I have dealt with Power Ford for years. Until now!! Whoever is running the service department has definitely downgraded the expected level and quality of service. And rea More

by ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendon Orth, Sandra Tafoya
Report | Print
Jan 17, 2024 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with one of our Service Managers, Brendon Orth. His direct line is 505-449-1229. Thank you for being a customer. –Matt

January 11, 2024

I always get great service at Power Ford. I appreciate folks like Service Advisor, Christopher King. He is genuine, friendly, and efficient in the he handled the servicing of my 2017 Mustan More

by mogaiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher King
Report | Print
Jan 17, 2024 -

Power Ford responded

Thank you for your 5-star review! We're thrilled to know you consistently receive great service at Power Ford and appreciate the genuine and efficient assistance provided by Christopher King. Keeping you informed throughout the process is our goal, and we're delighted to hear about your positive experience with the servicing of your 2017 Mustang. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

January 10, 2024

It was easy to schedule maintenance service online, the service was fast and the staff was friendly. More

by cammiegirl8887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Nethery
Report | Print
Jan 17, 2024 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

January 08, 2024

Easy to deal with, good service department and communication was good. Definitely coming back here for service! More

by P Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes
Report | Print
Jan 17, 2024 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

January 08, 2024

POWER Ford was Great! National office very misleading! Letter I received stated that HEATED SEATS were to be installed or upgraded, and that did not happen! I even call More

by monicasmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes, Elijah Fernandez
Report | Print
Jan 17, 2024 -

Power Ford responded

Thanks for your review and feedback! It’s our pleasure to serve you. I am sorry to hear that your experience with Ford Motor Company wasn't great. I hope that you will continue to give us a chance to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

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