Power Ford
Albuquerque, NM
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1,762 Reviews of Power Ford
Service and attention Nadine Trujillo acts more like a family friend than a service writer. She greets you personally, you don't feel like a number. She listens to your con Nadine Trujillo acts more like a family friend than a service writer. She greets you personally, you don't feel like a number. She listens to your concerns, as do her coworkers, and talks through your concerns then works hard to coordinate with the shop employees. I will always have my Ford serviced at this location as long as it has genuine customer service like Nadine provides. Keep up the outstanding work Nadine! I have been to many service centers around the metro area and Power Ford is definitely a cut above. More
A Diamond in the rough Nadine is a true Diamond in the rough. Attitude is positive and very friendly. Professional. Listening skills are excellent. Explanation of the Nadine is a true Diamond in the rough. Attitude is positive and very friendly. Professional. Listening skills are excellent. Explanation of the work to be performed and when complete, excellent. I'd strongly encourage management to help her in every way possible to increase her technical knowledge, after that, she will be a true Diamond/Elite Service Advisor. More
Low tire pressure light on and need for oil change The Service Rep discussed possible reasons low pressure light and said that he could take car immediately for oil change. He promised to be done in 45 The Service Rep discussed possible reasons low pressure light and said that he could take car immediately for oil change. He promised to be done in 45 to 60 minutes. I was on my way home in 40 minutes after a brief discussion of the multi point check up and with the full report mailed to me. The cost of the oil change and multi point check up was very reasonable. More
Came in for The Works I came in for The Works on my F150 Limited. A thorough inspection by the crew showed that my battery was bad and needed to be replaced. A special th I came in for The Works on my F150 Limited. A thorough inspection by the crew showed that my battery was bad and needed to be replaced. A special thanks to Nadine. She's a great service advisor. But I've also worked with Ben in the past and he's great too. More
Brakes Replaced I brought my car in to the service center for an oil change and to check the brakes. This was done in four hours. He apologized for taking so long. I brought my car in to the service center for an oil change and to check the brakes. This was done in four hours. He apologized for taking so long. More
focus rs everybody was professional and courteous the showroom was very pleasant- clean and coffee available the car cover described on the window sticker wa everybody was professional and courteous the showroom was very pleasant- clean and coffee available the car cover described on the window sticker was missing- when i returned for it, mr baca was very apologetic and gave it to me- no questions asked a good experience indeed More
Friendly Service Excited! First class service and attention. I was made to feel very special. Left with total confidence. will recommend Power Ford to family and fr Excited! First class service and attention. I was made to feel very special. Left with total confidence. will recommend Power Ford to family and friends. More
Full service oil change Customer service rep was professional and courteous. Vehicle was serviced promptly, and returned with plastic over the seat and paper on the floor ind Customer service rep was professional and courteous. Vehicle was serviced promptly, and returned with plastic over the seat and paper on the floor indicating their concern for returning a clean vehicle. Very happy with the service and will return there again. More
Top rated experience We had a great warm and friendly sales person. We narrowed down a vehicle quickly based on needs and wants combined with my spending budget. The finan We had a great warm and friendly sales person. We narrowed down a vehicle quickly based on needs and wants combined with my spending budget. The finance department also recommended product to protect my vehicle to esure years of enjoyment. More
Great Service Picked up a nail in my tire on my new car. Went in with no appointment. The service tech was professional and friendly. Took my information and my car Picked up a nail in my tire on my new car. Went in with no appointment. The service tech was professional and friendly. Took my information and my car was taken to their shop. When the tire was repaired Power Ford employee brought my car to the front of Service. The whole experience from beginning to end was fantastic. These fine people make you feel like family! More