Potamkin Cadillac Buick Chevrolet GMC
New York, NY
73 Reviews of Potamkin Cadillac Buick Chevrolet GMC
Always reliable. I purchased my new SAAB 9-3 Aero from this dealership in 2007 and have serviced it there ever since. Always professional and courteous. Karen Casado I purchased my new SAAB 9-3 Aero from this dealership in 2007 and have serviced it there ever since. Always professional and courteous. Karen Casado is my current service rep and she is a delight to deal with. My SAAB always feels like new when I pick it up. I highly recommend Potamkin. More
Service you can Trust While parked on a recent Monday I was clipped by a truck and had no time to start coordinating where to get my car fixed. I don’t live too far from th While parked on a recent Monday I was clipped by a truck and had no time to start coordinating where to get my car fixed. I don’t live too far from the Cadillac dealership on 11th ave. so I decided to go there. As quickly as I arrived and met Liza Trillo at the Service Despartment Desk, she was on her way with me to take pictures of the damage. I told her the truck owner needed an estimate and she forwarded an email to Mark Eusanio of the damage and the estimate request. Within an hour I had all the information I needed and I also got to work on time! Mark handled things from there and both the work done and and staying right on the mark with the estimate helped expedite an otherwise overwhelming situation. I can’t thank him enough. Mark walked me through every part of the process either by email or phone and everything went EXACTLY as he represented it would. That’s service you can trust! More
Great experience Alex my sales rep was amazing & very professional Also the finance manager was extremely professional & helpful In 2 or 3 years when it’s time Alex my sales rep was amazing & very professional Also the finance manager was extremely professional & helpful In 2 or 3 years when it’s time to change my vehicle I’ll definitely go back to them More
Service admistrator In spite of dealing with a medical emergency, Liza came into work for a few hours to contact customers like myself about the progress of their repair In spite of dealing with a medical emergency, Liza came into work for a few hours to contact customers like myself about the progress of their repair When I came to pick up my car she called me to apologize that she could not be there complete the process . Her degree of professionalism is exemplary . More
Very satisfied Lisa Trillo was a great help with my experience at Potamkin. Help me with my visit to Potamkin. Very professional . Mike was als a very nice person to Lisa Trillo was a great help with my experience at Potamkin. Help me with my visit to Potamkin. Very professional . Mike was als a very nice person to talk with also very professional at explaining everything to me. I will return soon. More
Great Service Eddie D’Amato did a fantastic job and we’ve been going to him amd Potamkin for ten years with our Suburban. They are always responsive and have great Eddie D’Amato did a fantastic job and we’ve been going to him amd Potamkin for ten years with our Suburban. They are always responsive and have great customer service. More
Excellent Service Potamkin Cadillac, GMC Buck provided excellent, Service Advisor Liza Trillo, provided excellent, timely and professional service. Liza is customer f Potamkin Cadillac, GMC Buck provided excellent, Service Advisor Liza Trillo, provided excellent, timely and professional service. Liza is customer focused and a great asset to Potamkin. I will definitely return and advise my family, friends and acquaintance to visit both Potamkins sales and service departments. LIZA is SIMPLY the Best. More
I could not ask for a better service experience I always have a great service experience at Potamkin. I have a terrici advisor in Karen Rosado. My appointment was timely scheduled; all of my quest I always have a great service experience at Potamkin. I have a terrici advisor in Karen Rosado. My appointment was timely scheduled; all of my questions were answered; the work was done professionally and I knew what my options were and the costs beforehand; I was given a loaner; my car was fixed tinely and properly. It is so tre that taking delivery of the car is only part of the experience. A great service team can make or break the relationship. The Potamkin service team is a relationship maker. More
My car was serviced promptly, and a loaner was provided. Liza Trillo was an excellent service consultant!!! She provided a loaner. Kept me informed about the progress of my repair and its probable cost. Wha Liza Trillo was an excellent service consultant!!! She provided a loaner. Kept me informed about the progress of my repair and its probable cost. What more needs to be said? More
Ed Damato is Great Professional catered to customers great service got car back the next day as promised from start dropping off my cadi xt5 to finish also did a general Professional catered to customers great service got car back the next day as promised from start dropping off my cadi xt5 to finish also did a general maintance on car as well More