Posner Park Chrysler Dodge Jeep Ram - Service Center

I had just bought new Jeep GC and was given a special $7 dollar oil change. I brought one of my service vehicles in and had the oil changed. When I questioned why a $7 oil change suddenly cost $30 Chapman s dollar oil change. I brought one of my service vehicles in and had the oil changed. When I questioned why a $7 oil change suddenly cost $30 Chapman suddenly called for the service manager saying I was unruly.... Don't they train their service people??/ A guy like that is dangerous. I will no longer go to Posner for anything. Sorry Ben my wife is going elsewhere for the 300. You did a good job but I wont deal with the service department. More

Greasey hand prints left on driver side door post and right front fender - other than that evrything was fine - i'll return - but will let them know about the hand prints - this is the first time truck w right front fender - other than that evrything was fine - i'll return - but will let them know about the hand prints - this is the first time truck was left like that - not that big of a deal More

Robert took his time with my wife and I and explained everything with us. I also like your service specials for oil changes ,Transmission service,and free check engine light . Thanks Robert, Jeff V everything with us. I also like your service specials for oil changes ,Transmission service,and free check engine light . Thanks Robert, Jeff Visco More

I was on vacation from New York and I was having a problem with my dodge caravan. After taking it to an ammco transmission place and not being happy with there service or their diagnostics; I called problem with my dodge caravan. After taking it to an ammco transmission place and not being happy with there service or their diagnostics; I called and talked to richard at posner. They got my van in quickly and had the problem diagnosed within 3 hours. I received my car ready for pick up the next day and our vacation was saved. Can't thank you guys enough. Sincerely, Jason More

I took my car in for an oil change and was told that I was in need of new tires due to dry rot. Jimmy called me with good prices on tires and I agreed to bring the car back to have the tires put on the fo was in need of new tires due to dry rot. Jimmy called me with good prices on tires and I agreed to bring the car back to have the tires put on the following business day. I arrived at service department upon opening and Jimmy had not yet arrived for the day so I told one of the other service department workers that I was dropping my car off to have new tires installed. The woman that I spoke with was rude and seemed like she was doing me a favor by taking my keys because Jimmy wasn't going to be in for a few more hours. I dropped my car off at 7 am and was told that I would receive a call when it was ready. I had not received a call by the time I was leaving work at 4 pm so I called was told that the tires were done but the car had not yet been washed or vacuumed, but that it would be ready soon. However, this was only after one of the other service department people was able to figure out where my car even was! I made sure that they would have plenty of time to get my car ready so I didn't arrive to pick it up until 5:30 pm. When I arrived, my car was still not ready and had not been washed or vacuumed. I was told that it was because they were currently having a huge car sale and that I was welcome to bring my car back another time to get washed. I was extremely unimpressed with the level of customer service I received, especially by the fact that I had to make another trip to pick up the car and it was still not clean. More

Brought my daughter's Jeep in for service and dealth with Jimmy. He was great - very honest and upfront about the cost - and didn't pressure me to get every single thing on the list done. He even checke with Jimmy. He was great - very honest and upfront about the cost - and didn't pressure me to get every single thing on the list done. He even checked in with us post visit to make sure everything was OK. Great service! More

New to the area, I brought my 2007 Aspen to Posner for a checkup and oil change. I brought it back the next day for their full detailing service. They did a beautiful job cleaning it inside and out, inclu checkup and oil change. I brought it back the next day for their full detailing service. They did a beautiful job cleaning it inside and out, including buffing out scratches on the door and getting rid of the Virginia clay sod streaks from the cargo area. My SUV looks and smells like new and it's running great. Cindy Smith is amazing -- she runs the service area smoothly and efficiently, and is effortlessly congenial. To the folks who performed the detail work -- thank you so much! And I'm equally grateful to those who performed the maintenance work. Well done. The waiting area is very comfortable, and I noted that Cindy and the techs provide the waiting customers with status -- very important to me. Because I had such a long wait, they provided a courtesy shuttle to the plaza just down the street -- the driver was so nice and definitely committed to his work (I am embarrassed that I forgot his name, but I think it was Danny? He works in Parts.) Looking forward to years of good business with the Posner dealership. More

Quick oil change/lube.Good service, good price, good attitude from advisor, Jimmy Chapman.Good people at this dealership.If you need something repaired on your car give them a try. You won't be disappoi attitude from advisor, Jimmy Chapman.Good people at this dealership.If you need something repaired on your car give them a try. You won't be disappointed. More