Posner Park Chrysler Dodge Jeep Ram - Service Center

I took my car in to get the water pump replaced. They first scheduled me and didn’t even check if the water pump was in stock, it wasn’t & I’m the one who had to call the parts department to find that ou first scheduled me and didn’t even check if the water pump was in stock, it wasn’t & I’m the one who had to call the parts department to find that out. They tried to schedule me without having the part in stock or checking to see. Once I checked that it wasn’t in stock, I ordered it myself. They quoted me $540 and then once I dropped the car off, texted me to tell me it was going to be $1100 because they wanted to replace the thermostat, which I just replaced a couple months ago, along with a bunch of other add ons that I did not need. I’m female & I know they tried to take advantage of me. More

Noel umberger was very friendly attitude and very attentive to my needs and was very good getting my car done in a timely manner great service attentive to my needs and was very good getting my car done in a timely manner great service More

This dealership is very accommodating. The staff is highly motivated, professional, courteous and easy to deal with. This is not my home dealership but I visit them at least once a year and I am alwa highly motivated, professional, courteous and easy to deal with. This is not my home dealership but I visit them at least once a year and I am always satisfied. More

Very helpful and polite. Noel took great pride in what she does and had all my paperwork ready for when I got there. Made another appointment with them she does and had all my paperwork ready for when I got there. Made another appointment with them More

It appears my problem was repared and it was done quickly. My car was left clean. I was give a ride home in a timely manner. quickly. My car was left clean. I was give a ride home in a timely manner. More

Complete customer satisfaction with this company every time I go there whether it's for service or a new vehicle. Service department as always was a great help. Thank you Mr. Luis. time I go there whether it's for service or a new vehicle. Service department as always was a great help. Thank you Mr. Luis. More

The Posner Park Chrysler Group are family they are very good give 10's on everything Adolfo is a great salesman and did call me with a follow-up call the next day. good give 10's on everything Adolfo is a great salesman and did call me with a follow-up call the next day. More

I called and got any appointment the next day.The I called and got any appointment the next day. The service was great and the employees were very friendly The service representative told me about I called and got any appointment the next day. The service was great and the employees were very friendly The service representative told me about two recalls that were corrected. More

Very good attention and professional service very happy with their work Thanks to the department of service for the good quality and clean environment . José with their work Thanks to the department of service for the good quality and clean environment . José More

Very friendly service staff! They were very respectful and helpful. The only issue I had was the technician took a really long time to service the vehicle for a simple issue. and helpful. The only issue I had was the technician took a really long time to service the vehicle for a simple issue. More