Posner Park Chrysler Dodge Jeep Ram

My task of finding a new Jeep Grand Cherokee started on the internet and to my surprise, there was only one dealer that was serious about providing a "Best and Final" quote via the internet. That dealer? P the internet and to my surprise, there was only one dealer that was serious about providing a "Best and Final" quote via the internet. That dealer? Posner Park in Davenport, FL. Jay Samon interfaced with me on the internet and worked diligently, even on his day off, to make certain I had all the information needed to make an intelligent buying decision and this morning I visited the dealership for the first time ever. I was greeted immediately by a broad smiling Kurn Ovid. Kurn took me on a test drive, even though I had already made up my mind. While on the test drive, Kurn pointed out all of the features and options. Upon arrival back at the dealership, Kurn introduced me to a smiling Jose, who would prep my vehicle. Jose jumped right on it and came to the showroom to let me know when he was finished. Marcos Vargas introduced himself with a handshake and broad smile and told me he'd handle the paperwork. And that he did. It wasn't long before I was pushing his "Easy" button and out the door. In a nutshell, this dealership is the friendliest, no-pressure organization with more smiles than I've seen in a long, long time. I feel nobody should overlook Posner Park when looking for a Chrysler, Dodge, or Jeep vehicle. It was a little farther for me to go, but certainly worth the "family atmosphere" experience. Larry Askey More

Bought a new jeep liberty. After a month of driving it, I'm very disappointed with the build quality. It feels very cheap with a lot of low quality plastic parts. However, that's not the dealerships fault I'm very disappointed with the build quality. It feels very cheap with a lot of low quality plastic parts. However, that's not the dealerships fault. Sales transaction was smooth and no hassle. Had a hitch put on at the service dept. The morning after I picked it up. The sales manager didn't leave a note for the service manager so he was blind sided when I showed up to have the work done and took a little longer than expected. I am disappointed with the sales managers for the service after the sale and the apparent lack of communication within the dealership. They did not return calls promptly and tried to play the run around games from one department to the next. You'd think a full service dealership could act like they've sold a car once before. I'm in no way condemning the dealership from trying to make a buck but I did find the sales manager's lack of respect in finishing the deal quite disturbing and will not use them or recommend them in the future. More

Andra efficiently answered my e-mails and web inquiries. Lee's assertive guest service skills and candor established immediate credibility; and he went above and beyond with his time and communication skill Lee's assertive guest service skills and candor established immediate credibility; and he went above and beyond with his time and communication skills to make sure i was settled and happy. Tony leads by action and is down-to-earth; the best kind of manager. He jumped right in to make sure i had the best possible deal and made you feel as if one of the family. Even when it came time to "sign my life away"; all my questions were answered and could tell that product and process knowledge was being used to look out for my best interests as well as keep me educated. More

While vacationing in Fort Lauderdale coming from Toronto, my wife and I decided to drive up and take the kids to Disney/Legoland. While there we had a electronic throttle issue with the C300. I visited the s my wife and I decided to drive up and take the kids to Disney/Legoland. While there we had a electronic throttle issue with the C300. I visited the service centre at 6:45am on Monday, July 2, Mr. Mike DeMeo was there at this time and gladly welcome me in prior to opening. Mike was very friendly and great to deal with. The car was taken into the shop within 10mins and Mike followed up immediately with the issue. He ordered the part and also offered me a car for the day so my family and I could still take the kids to Disney for the day. Mike was professional andhis service was expectional! Thanks Mike!!!! Mike Ceolin More

they were very helpful and the service was quick and did not try and find other work we didn't request. Gave helpful advice re the battery. not try and find other work we didn't request. Gave helpful advice re the battery. More

Good custumer service. Easy to shop. Nice cars. We didnt fell like we were eating by shark, like most of the dealership. I would recomend this dealer to any of my friends. fell like we were eating by shark, like most of the dealership. I would recomend this dealer to any of my friends. More

Great price, service, did not play games,and had car ready when promised. The car runs great and looks fantastic. Every one that we meet was frendly and full of smiles. ready when promised. The car runs great and looks fantastic. Every one that we meet was frendly and full of smiles. More

THIS WAS ONE OF THE FIRST DEALERSHIPS THAT THERE WAS NO PRESSURE ON BUYING A CAR.JOHN BLAIR MY SALESMAN WAS GREAT I TOLD HIM UP FRONT WHAT I WAS LOOKING AND WHAT I CAN AFFORD TO PAY AND HE DID WHAT HE COUL PRESSURE ON BUYING A CAR.JOHN BLAIR MY SALESMAN WAS GREAT I TOLD HIM UP FRONT WHAT I WAS LOOKING AND WHAT I CAN AFFORD TO PAY AND HE DID WHAT HE COULD TO SHOW ME WHAT HE HAD THAT COULD WORK WITH MY PRICE RANGE SO I DID BUY A 2010 TOYOTA YARIS AND JUST LOVE THE CAR.THIS WAS THE FIRST SALESMAN THAT WENT OUT HIS WAY TO MAKE IT BUYING A CAR FUN. THAN WENT ON TO FIANCE AND DEALT WIRH MARCOS AND HE WAS GREAT TO DEAL WITH TOOK THE TIME AND EXPLAINED EVERYTHING SO THERE WAS NO HIDDEN COST THE ONY THING PAYMENT WENT UP A LITTLE BUT THAT WAS FOR THE GAP INSURANCE WHICH HE TOOK THE TIME TO EXPLAIN HOW IT WORKS. WOULD MORE THAN LIKELY BE BACK TO BUY ANOTHER CAR FROM THIS DEALERSHIP WHEN MY WIFES CAR IS PAID OFF IN ANOTHER YEAR. GOT MY FIRST 4 OIL CHANGES FOR FREE SO CAN NOT WAIT TO SEE HOW YOUR SERVICE DEPARTMENT IS IF ITS ANYTHING LIKE YOUR SLAES DEPARTMENT I KNOW YOU WILL DO WHAT EVER THEY CAN TO MAKE ME HAPPY. KEEP UP THE GREAT WORK. STEVE PRAGANO More

john was the nicest most friendly down to earth salesman i have ever had the pleasure of doing business with.Marco was also a refreshing pleasure to deal with. the entire staff at this dealership were just i have ever had the pleasure of doing business with.Marco was also a refreshing pleasure to deal with. the entire staff at this dealership were just great. More

Both John and Marcos made this a very easy transaction. I did most of my search with John by email. Being able to use email helped in my decision to visit the dealership. Time is a very important factor I did most of my search with John by email. Being able to use email helped in my decision to visit the dealership. Time is a very important factor and the use of the internet definitely saved me time. Both John and Marcos are very knowledgeable and were able to answer all of my questions. Being able to reach an acceptable price on our first visit was nice. More