Posner Park Chrysler Dodge Jeep Ram

We visited several Dodge/Chrysler dealers in the central Florida area when it became time to replace our then 2005 Grand Caravan with a newer and lower mileage van. We settled on Posner Park because of the Florida area when it became time to replace our then 2005 Grand Caravan with a newer and lower mileage van. We settled on Posner Park because of the excellent and exemplary service from salesperson Tony Ortiz. Tony was not at all pushy, he communicated extremely well was friendly and gave us complete confidence that we were being treated with honesty and no tricks. Tony listened to what we were asking for and due to this showed us a range of vehicles to match exactly what we were asking for. Over the space of a few afternoons we looked at several different trim and year options, keeping Tony busy swapping vans between the 2 Posner Park dealerships. Due to his dilligent efforts he matched us up with just the perfect van and we came away very pleased with an excellent low mileage 2009 Town and Country 25th Anniversary Edition. We simply can not recommend Tony Ortiz highly enough ! (And certainly we will be asking for Tony when we are looking for a vehicle for our oldest son soon!) More

We had a brake light coming on sporadically. They said we needed a new master cylinder and all the hoses replaced - after $1300 and two days it leaked. They then said we needed another hose after five ho we needed a new master cylinder and all the hoses replaced - after $1300 and two days it leaked. They then said we needed another hose after five hours we are still waiting to find out if the part even came in - the person who answers the phone knows nothing about what is happening in the dept. I cannot wait until I no longer own a Chrysler. More

Dealership was professional, friendly, and courteous. This is the first time with this dealership; thus we can't tell until we have been their customer for awhile. Overall, we found it ok. This is the first time with this dealership; thus we can't tell until we have been their customer for awhile. Overall, we found it ok. More

I purchased a used 2005 Buick LaCross in July 2012. The I purchased a used 2005 Buick LaCross in July 2012. The first thing I was unhappy about I had explained to shay that I was going through Partners for I purchased a used 2005 Buick LaCross in July 2012. The first thing I was unhappy about I had explained to shay that I was going through Partners for financing. I just wanted the paperwork. They told me that they work with Partners. I did the paperwork with them. I then later went to Partners and found out that I could have paid less for the PMI insurance on this car. Second thing I was on the phone with a junk dealer who was offering 300.00 for my car that had died. Shay new this. I let the guy go on the phone go. They then came back offering $100.00 for my car. My son took it in for it's free oil change. He was told that the battery was about to die. He took it to AutoZone and it tested 100% charged. In the 6 months that I have owned this car that I paid $9000.00 for. I have had to have the drivers side tire fixed,replaced the drivers side headlight,now the keyless entry has stopped working. (don't know how much that will cost me). I have spoken with the used car manager and was told I bought a used car. This dealership does not care after the sale. No I won't be recommending them and will be writing a letter to Chrysler itself. More

When we first started to look for a car we had some issues with financing, but the sales staff at Posner Psrk really helped us. They searched for a car that would give us what we wanted and did not fe issues with financing, but the sales staff at Posner Psrk really helped us. They searched for a car that would give us what we wanted and did not feel rushed into getting into just any old car. Thank you. More

Dealership was a pleasure to work with. We found the car online, went over to test drive it, negotiated, signed on the dotted line, and drove it home within a few hours! online, went over to test drive it, negotiated, signed on the dotted line, and drove it home within a few hours! More

I recently bought a vehicle at Posner Park Chrysler Dodge Jeep Ram. First and foremost, I was impressed by the level of service by every employee I had contact with. Sales Associate Fred "Cowboy", the Sales Jeep Ram. First and foremost, I was impressed by the level of service by every employee I had contact with. Sales Associate Fred "Cowboy", the Sales Manager Mike Campbell and Marcos Vargos were professional and "went the extra mile" to make the best possible deal. I shopped around to many dealerships in the area over the last few months and by far this group of professional exceeding the term customer service. I would highly recommend this dealership if your are interested in buying a new or used vehicle. More

Wrong diagnosis - reason given the tech was incompetent we fired him - was suppose to call me on an estimate of new service never called back - various charges on bill then had to be taken off because they we fired him - was suppose to call me on an estimate of new service never called back - various charges on bill then had to be taken off because they were included - called to talk to service manager left a message to call me back and still have not heard from him. More

David greeted us at the door and was very welcoming. He was polite, friendly, and knowledgeable. Most importantly, he tried very hard to get us a good deal on our trade-in and the vehicle we chose, which i was polite, friendly, and knowledgeable. Most importantly, he tried very hard to get us a good deal on our trade-in and the vehicle we chose, which is partly why we ended up buying. More

After looking for months, we found the car we had been looking for at a great price at Posner Park. After a few terrible experiences at a couple of other dealers, we were nervous to start the process all looking for at a great price at Posner Park. After a few terrible experiences at a couple of other dealers, we were nervous to start the process all over again. We had been jerked around by other dealerships who trying to force us into a more expensive car, telling us one price and coming back with another, etc, and were starting to get frustrated and lose hope. When we arrived at Posner Park, David met us out in the parking lot. We told him which car we were looking for, and he immediately let us take it out for a test drive. When we got back and told him we were interested, he quickly got us a range of monthly payments - without making us hand over every piece of personal information and sign anything! The payments were a little high, so he worked with us to find a balance between an higher down payment and the price of our trade in until we got to the EXACT monthly payment we were comfortable with. The entire process with quick and painless, and we ended up with the perfect car at the perfect price! Thank you David! More