
Posner Park Chrysler Dodge Jeep Ram
Davenport, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The experience was great .The employers were very friendly and professional. We are going to recommend this Dealer with our friends because is they have an excellent service. Thank you!! friendly and professional. We are going to recommend this Dealer with our friends because is they have an excellent service. Thank you!! More
My husband and I have been searching for a while now for a Heavy Duty truck to replace the one we had (2002 Chevy 2500HD). We drove over an hour and a half (81 miles) to look at a used Chevy 2500HD they ha a Heavy Duty truck to replace the one we had (2002 Chevy 2500HD). We drove over an hour and a half (81 miles) to look at a used Chevy 2500HD they had on their lot. Right when we pulled in Cowboy came out to greet us and 5 minutes later had us on the road test driving the truck. I wasn't impressed with the design of the cabin but my husband liked it. So I asked Cowboy to get us a trade in quote on our truck. While roaming around waiting (took about 10 minutes to get the trade in value), I noticed a brand new Dodge they had for sale that was marked down. Long story short, we bought the new Dodge instead. What impressed me most were four things. 1. We never felt pressured by Cowboy to buy anything and he was extremely knowledgeable about trucks; Ford, Dodge, Chevy; diesel, gas, etc. We learned a lot from him and it was honest information that sometimes made the truck he was trying to sell us look unfavorable. But he wanted us to know everything we could possibly need to know before we bought something. He is one of the best sales reps I've ever worked with. 2. The Financing Manager was fantastic. When he presented the loan rates to us and I wasn't satisfied, he spent another hour working with various banks to get it lower. When the payments weren't where I wanted them, he never made us feel uncomfortable. He passed the hour with us by talking about various things, joking around, and making the whole experience not so bad (I won't say enjoyable because buying a car never is!). 3. These guys don't just throw a trade in number at you. They took the truck for a drive, looked it over from top to bottom, pulled a Carfax report, and gave us the 2nd highest figure we'd been given so far. It made me feel better about the used cars they are selling (even though I didn't buy one) since I know they did their homework before taking it in on trade. 4. The price we paid for this truck (before trade) was the lowest I've seen so far and the lowest I can find on the internet after. I feel confident we bought a fantastic truck at a fantastic price! I would and will recommend these guys to ANYONE looking to buy a new car. It was worth the drive all the way around! More
My wife and I first visited the dealership when we saw a used vehicle that we wanted information about. We were approached by Connie Bennett who was friendly but "laid back". This lady was not pushy, but ex used vehicle that we wanted information about. We were approached by Connie Bennett who was friendly but "laid back". This lady was not pushy, but extremely helpful and treated us with great respect. We test drove 2 used cars and chose a Hyundai Sonata. Connie seemed quite capable and informative during our "negotiations" with the manager, Tony Reeves. We expected to be pressured about the price, but found Tony to have the same approach as Connie. We left that day without making a purchase because we couldn't get together on price. We returned today because of the great treatment we received on the first visit and were successful in putting a deal together. This is the first time in a very long time that we have been in a car dealership where all the people involved in the process treated us with such a high level of courtesy and respect. When we tried to do the deal on the first visit and were unable to, we left the dealership with our dignity intact. We returned because of the great customer service we were shown the first time around. I would highly recommend this dealership and it's staff, particularly our sales rep, Connie Bennett and the manager, Tony Reeves. More
Mr. Edmonds helped us with a great attitude and patience to find the perfect fit for our comfort and finance limit. Kudos for his friendly approach to offer his service when we walked in just to take a look to find the perfect fit for our comfort and finance limit. Kudos for his friendly approach to offer his service when we walked in just to take a look. My husband and I did not want to make a decision with the first dealer but we did because of the great service. Thank you. More
Was extremely helpful in helping us purchase a new vehicle to replace previous vehicle which was totaled after a hit and run. Highly recommend this dealership and Shea!! vehicle to replace previous vehicle which was totaled after a hit and run. Highly recommend this dealership and Shea!! More
Robert took his time with my wife and I and explained everything with us. I also like your service specials for oil changes ,Transmission service,and free check engine light . Thanks Robert, Jeff V everything with us. I also like your service specials for oil changes ,Transmission service,and free check engine light . Thanks Robert, Jeff Visco More
I was on vacation from New York and I was having a problem with my dodge caravan. After taking it to an ammco transmission place and not being happy with there service or their diagnostics; I called problem with my dodge caravan. After taking it to an ammco transmission place and not being happy with there service or their diagnostics; I called and talked to richard at posner. They got my van in quickly and had the problem diagnosed within 3 hours. I received my car ready for pick up the next day and our vacation was saved. Can't thank you guys enough. Sincerely, Jason More
I took my car in for an oil change and was told that I was in need of new tires due to dry rot. Jimmy called me with good prices on tires and I agreed to bring the car back to have the tires put on the fo was in need of new tires due to dry rot. Jimmy called me with good prices on tires and I agreed to bring the car back to have the tires put on the following business day. I arrived at service department upon opening and Jimmy had not yet arrived for the day so I told one of the other service department workers that I was dropping my car off to have new tires installed. The woman that I spoke with was rude and seemed like she was doing me a favor by taking my keys because Jimmy wasn't going to be in for a few more hours. I dropped my car off at 7 am and was told that I would receive a call when it was ready. I had not received a call by the time I was leaving work at 4 pm so I called was told that the tires were done but the car had not yet been washed or vacuumed, but that it would be ready soon. However, this was only after one of the other service department people was able to figure out where my car even was! I made sure that they would have plenty of time to get my car ready so I didn't arrive to pick it up until 5:30 pm. When I arrived, my car was still not ready and had not been washed or vacuumed. I was told that it was because they were currently having a huge car sale and that I was welcome to bring my car back another time to get washed. I was extremely unimpressed with the level of customer service I received, especially by the fact that I had to make another trip to pick up the car and it was still not clean. More
Brought my daughter's Jeep in for service and dealth with Jimmy. He was great - very honest and upfront about the cost - and didn't pressure me to get every single thing on the list done. He even checke with Jimmy. He was great - very honest and upfront about the cost - and didn't pressure me to get every single thing on the list done. He even checked in with us post visit to make sure everything was OK. Great service! More
New to the area, I brought my 2007 Aspen to Posner for a checkup and oil change. I brought it back the next day for their full detailing service. They did a beautiful job cleaning it inside and out, inclu checkup and oil change. I brought it back the next day for their full detailing service. They did a beautiful job cleaning it inside and out, including buffing out scratches on the door and getting rid of the Virginia clay sod streaks from the cargo area. My SUV looks and smells like new and it's running great. Cindy Smith is amazing -- she runs the service area smoothly and efficiently, and is effortlessly congenial. To the folks who performed the detail work -- thank you so much! And I'm equally grateful to those who performed the maintenance work. Well done. The waiting area is very comfortable, and I noted that Cindy and the techs provide the waiting customers with status -- very important to me. Because I had such a long wait, they provided a courtesy shuttle to the plaza just down the street -- the driver was so nice and definitely committed to his work (I am embarrassed that I forgot his name, but I think it was Danny? He works in Parts.) Looking forward to years of good business with the Posner dealership. More